Supervisor Clinical Documentation Improvement

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Supervisor Clinical Documentation Improvement
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
CDI-Finance
Job Code
T98834
Shift
Days
Schedule
8:00am-5:00pm
Job Summary
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is a top ranked hospital in the United States. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
We are looking for a future caregiver to take on the role of a Supervisor within our world-class team of caregivers. Within this role, you will supervise the daily operational activities of a team of Clinical Documentation specialists. Assists the Manager with personnel related duties. Organizes, directs, coordinates and controls the activity of a CDI team. Assures compliance with CCHS, JCAHO, and other regulatory bodies. Serves as a liaison between CDI and other CCHS Departments. Monitors performance, provides ongoing education and support, administers disciplinary counseling and makes recommendations consistent with Cleveland Clinic enterprise HIM and CCF policies and procedures.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Job Details
Responsibilities:

• Supervises CDI personnel in daily operational activities.
• Directs the performance of CDI for the purpose of accurate documentation and queries.
• Monitors and maintains data on employee compliance with productivity and quality standards and takes appropriate action as needed.
• Assists the manager with hiring, performance appraisals, disciplinary actions, training, work distribution and flow, and employee engagement.
• Administers corrective action as needed.
• Maintains efficient systems and work flow to meet both CCF and government regulations.
• Protects the confidentiality of patient information per HIPAA regulations.
• Responsible for ongoing development, implementation, processing and maintenance of clinical data computer systems.
• Protects the interest of the Clinic with HIM vendors.
• Interacts with ITD in the support of systems and processes in the section.
• Facilitates/trains CDI staff on daily activities. Monitors and ensures time and attendance policy for the section. Interacts with the CDI Quality and Education Coordinators to support CDI Quality and Education initiatives.
• Interacts with the Manager of CDI to support the program initiatives and strategic planning goals.
• Promotes good morale and cooperation. Encourages others and values their input.
• Shares information and seeks ways to add value both to the customer and to the team.
• Anticipates and responds to changing skills requirements.
• Seeks opportunities to learn new skills.
• Actively coaches and encourages team members to do the same.
• Successfully integrates the team into CDI process to promote their development.
• Other duties as assigned.

Education:

• Graduate of accredited school of nursing or Associate's Degree in Health Information Management or related field required.
• Bachelor's Degree and/or advanced knowledge of normal and abnormal anatomy, physiology and disease process preferred.

Certifications:

• Nursing License in State of Ohio (RN) or Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT).
  Certified Coding Specialist (CCS) or Certified Clinical Documentation Specialist (CCDS) or evidence of equivalent competency preferred.

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• Minimum two years of managerial/supervisory experience.
• A minimum of three years' experience in a CDI environment preferred.
• Experience in a large healthcare organization preferred.
• Knowledge of medical record technology, statistics, and organization sufficient to identify and interpret clinical data, and maintain integrity of the data.
• Knowledge of supervisory techniques and methods with the ability to train others in CDI concepts.
• Advanced experience with PC applications including Windows, 3M and Epic software programs.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to work with physical records, such as retrieving and filing them.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 25 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities