Supervisor, Centralized Scheduling

Job Description:
SUPERVISOR, CENTRALIZED SCHEDULING
Springfield, Missouri
In-person or remote work potential
We are seeking a highly motivated and experienced Supervisor, Centralized Scheduling to join our dynamic team at Burrell. In this role, you will provide leadership, guidance, and support to our Centralized Scheduling team while promoting a positive and productive work environment.
You will be responsible for ensuring timely and accurate scheduling, mentoring and developing team members, and collaborating with cross-functional teams to drive continuous improvement. If you have a passion for leading high-performing teams and improving operational efficiency, we encourage you to apply!
Pay is $38,000 to $42,000 depending upon level of experience.
***Key responsibilities***

• Lead, coach, and develop a team of centralized schedulers to achieve exceptional performance and customer satisfaction
• Ensure accurate and efficient scheduling practices, including timecard management and adherence to established policies and procedures
• Collaborate with department leaders and team members to identify areas for process improvement and implement creative solutions that promote efficiency and effectiveness
• Facilitate regular team meetings and one-on-one check-ins to provide feedback, address concerns, and foster open communication
• Develop and implement training programs to enhance team knowledge and skills, promoting career advancement and personal growth
• RepresentCentralized Scheduling in various meetings and committees, advocating for the team's interests and contributing to organizational goals
• Monitor key performance indicators and generate reports to measure team progress and identify opportunities for improvement
• Foster a culture of accountability, transparency, and respect within the team, promoting a positive and inclusive work environment

***Qualifications***

• High School Diploma or equivalent required;
• Minimum of two (2) years of management experience in a healthcare setting, preferably in Centralized Scheduling or a related area
• Proven track record of effectively managing and developing high-performing teams
• Strong analytical and problem-solving skills, with the ability to interpret data and identify trends
• Excellent written and verbal communication skills, with the ability to communicate effectively with diverse stakeholders
• Familiarity with industry standards and regulations, such as HIPAA and Joint Commission, is a plus
• Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines
• Proficiency in Microsoft Office applications, particularly Excel and Word

***What we offer***

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A supportive and inclusive work environment that values diversity and collaboration
• Access to cutting-edge technology and resources
• Recognition and rewards for outstanding performance and contributions

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Burrell is a Smoke and Tobacco Free Workplace.