Supervising Dispatcher (CONFIRE)

Salary : $70,678.40 - $97,115.20 Annually
Location : San Bernardino, CA
Job Type: Full-time
Job Number: 24-CONFIRE-08
Department: ConFire (JPA)
Opening Date: 03/23/2024
Closing Date: 4/5/2024 5:00 PM Pacific
The Job
**This recruitment is only open to current CONFIRE employees**
** THIS IS A CONFIRE POSITION ONLY **
CONFIRE is a separate entity from San Bernardino County and
the Fire Protection District.
CONFIRE JPAis recruiting for to oversee shift dispatch operations in an emergency services communications center. Communications Centers are located in Rialto and in Hesperia. This position supervises Emergency Service Dispatchers and Call Takers, provides guidance and direction on emergency and non-emergency situations, and ensures compliance with policies and procedures.
CONFIRE, JPAis a Joint Powers Authority (JPA) located in San Bernardino County California established to provide communications, dispatch, computer information systems support (IS), and geographic information systems (GIS) to CONFIRE member and contract agencies. The CONFIRE Communications Center's (Comm Center) primary function is to provide 24-hour/365 day direct fire, EMS, and rescue dispatch services to CONFIRE agencies. Beyond the direct fire dispatch role, Comm Center also functions as the San Bernardino County (XBO) Operational Area dispatch, which provides large incident coordination for fire, local government, and emergency medical resources on a countywide basis.
CONDITIONS OF EMPLOYMENT
Certification: Must possess and maintain a valid CPR certification and an IAED Emergency Medical Dispatch (EMD) certification.
Work Hours: Positions in this class may work 12-hour shifts as assigned, to meet the needs of the department.
Work Availability & On-Call: Must be able to work rotating shifts, weekends, and holidays and may be required to participate for on-call.
Location: Must be willing to work at any CONFIRE location within the county of San Bernardino.
Travel: Travel may be required. A valid California driver license and proof of automobile liability insurance must be provided at time of hire and maintained throughout employment.
Minimum Requirements
CERTIFICATION: Possession of current IAED Emergency Medical Dispatch (EMD) and CPR certifications.--AND--EXPERIENCE: One (1) year experience as an emergency services dispatcher in a public safety dispatch center, utilizing a computer-aided dispatch (CAD) system, in support of public safety responders.
NOTE: Ensure your work history clearly details qualifying responsibilities, including specific CAD experience in an emergency environment and lead worker experience.
Desired Qualifications
The ideal candidate will possess strong and confident communication skills, excellent relationship-building abilities, and an accessible leadership style. An honest and ethical leader, capable of garnering the trust and respect of colleagues, employees and the public, as well as a commitment to creating a culture of collaboration, teamwork, and trust are also highly desired.
Selection Process
Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by the deadline.
To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.
If you require technical assistance, please click to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
This position does not have benefits.
01
INSTRUCTIONS: The information on the Application and your responses to the following Supplemental Questions will be used in a determination of qualifications. Accurate responses should be provided for each question, and all experience must be clearly detailed in the work experience section of your application in order to ensure qualifications are properly considered.

• I have read and understand the above statement.

02
Qualifying Employer: Provide the name of the Employer where you acquired your qualifying experience. Ensure this employer is included and fully detailed on the work experience section of your application.
If none, indicate "N/A".
03
EMD & CPR Certifications: Indicate your possession of current certifications. Be sure to attach copies, and list these certifications on your application.

• EMD Certification
• CPR Certification
• Other related certifications
• None of the above.

04
Certifications: Indicate your possession of other certifications related to emergency dispatch (i.e., DMV, POST, etc.). Include title of certificate and issuing agency. If none, indicate "N/A".
05
Computer-Aided Dispatching (CAD)/911 Experience: Indicate your experience of at least 1 year in the following areas:

• Fire Agency 911
• Fire Agency Dispatch
• Law Enforcement 911
• Law Enforcement Dispatch
• Ambulance Dispatch
• Emergency Communications Center
• None of the above.

06
Lead Worker/Supervisory Experience: Indicate your lead worker or supervisory experience:

• I have Lead Worker experience, reviewing and assigning work.
• I have limited Supervision experience, reviewing and assigning work, and determining schedules.
• I have full-scope Supervisory experience, including WPE's, disciplinary actions, scheduling, and reviewing and assigning work.
• None of the above.

07
I am available and willing to work all shifts: day, night, weekend, rotating, swing in any Fire Communications Dispatch Center location. I understand that checking "NO" will remove me from this testing process and I will need to reapply at a later date when I am available for all shifts and locations. I further understand that refusal to work an assigned shift will remove me from the list and/or terminate my employment.

• Yes, I am available and willing to work all shifts at any location.
• No, I am not available and/or willing to work all shifts at any location at this time.
• None of the above.

08
I am available and willing to work various shifts. I understand that checking "NO" will remove me from this testing process and I will need to reapply at a later date when I am available for the indicated work hours. I further understand that refusal to work the assigned hours will remove me from the list and/or terminate my position/employment.

• Yes, I am available and willing to work 12-hour shifts, to fulfill the needs of the assignment.
• No, I am not available and/or willing to work various shifts at this time.
• None of the above.

09
I understand this position may require me to participate in "On-Call" rotation to provide coverage as needed. I understand that refusal to be available for on-call will remove me from this process and/or terminate my position/employment.

• I understand, and am willing and available for on-call.
• I understand, and am not willing or available for on-call.
• None of the above.

Required Question