Summer Conference Assistant (Student Position)

Job Title: Summer Conference Assistant (Student Position)

Reports To: Assistant Director of Operations

Location: The Towers at City College of New York

Compensation: See compensation description

FLSA Status: Student Non-Exempt

Company Information:

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Summary:

The Summer Conference Assistant helps in the daily administration of the Summer Housing Conference Program, which caters to a diverse set of conference guests, ranging from middle school aged children to adults and researchers attending conferences and seminars at CCNY and other local institutions/organizations.

Essential Duties and Responsibilities:

• Assists with preparing for all aspects of assigned conferences to ensure a successful program for the conference guests.
• Maintaining contact with conference organizers to ensure that the Assistant Director of Operations or their designee is aware of all group needs and potential problems.
• Ensure all necessary preparations for assigned individual groups have been performed and that the office is ready for the groups’ arrivals.
• Attending mandatory weekly meetings to discuss conference plans and concerns.
• Preparing all guest check-in materials (access cards, keys, door tags, etc.)
• Adhering to assigned work schedules and maintaining accurate conference operational records.
• Performing daily customer service operations such as handling guest check-in and check-out, explaining procedures, giving directions, and reporting specific needs/concerns of guests.
• Reporting emergency maintenance requests by contacting the appropriate person(s).
• Serve in an on-call duty rotation (in conjunction with Resident Assistants).
• Assisting in completing an inventory of all linen at the conclusion of the summer (August 24).
• Completing additional duties as assigned.

Qualifications:

• High school diploma.
• Must be registered as a current full-time college student in a New York City college or university.
• A current resident at The Towers.
• In good disciplinary and financial standing with The Towers.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, and Outlook.
• Ability to operate basic office equipment including photocopier, fax, and telephone. Basic typing and computer skills.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Available to work 20 hours each week for the entire summer session (May 25 – August 24). Workdays and hours vary based on Summer Conference needs.

Conference Assistants are required to be available all day for the following specific dates:

• May 25: Academic Contract Move-Out Date
• July 25: Annual Contract Move-Out Date
• August 24: Fall Move-In Day

Compensation:

The Conference Assistant will work eighteen (18) hours each week for a furnished four-bedroom apartment (estimated worth $ 5,968 per summer period). If the Conference Assistant resigns or is terminated from the position, they must vacate their room and move out of The Towers within three business days. If eligible to reside at The Towers, they may sign a new Housing License Agreement and relocate to the new housing assignment within three business days of the end of employment.

Will work the remaining (2) hours at a rate of $16.00 per hour (maximum of two (2) hours each week).

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Position is not eligible for benefits.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.