Summer 2024 Intern - Communications

Job Summary
The Communications Intern will play an integral role in developing stories, messaging, content, and communications to convey successes, lessons learned, and our culture. The Communications Intern will help establish UFCU's storytelling database and produce content for a variety of channels, including our intranet, email, and social media. This intern will have the opportunity to interview employees to create compelling content to position UFCU as an employer of choice.
The minimum commitment is 20-35 hours a week, Monday through Friday, beginning June 3, 2024 through August 23, 2024.
About UFCU
As Austin's largest locally-owned financial institution, University Federal Credit Union is a financial institution owned by, dedicated to, and always working for our Members. Our mission at UFCU is simple: to advance opportunities for quality education, employment, and housing. We're proud to focus on people - not profits. We deliver fair and honest products and outstanding service, and we work collaboratively within our organization as well as our community to help Members achieve their personal and financial goals.
UFCU's Internship program mirror's our focus on people by providing our interns with a best in class internship experience. By interning at UFCU you will receive hands on work experience, professional development, and networking opportunities that will provide you with the skills needed to reduce the time between your graduation and full time employment. We offer an environment where people care about each other - like family. If you want to love what you do, make an impact in your community, and have the power to help people change their lives - then we're glad you're here.
Essential Functions

• Writes original, compelling stories about our employees and the business.
• Supports UFCU's long-form multi-media storytelling strategy, which includes video, photography and written content.
• Conducts virtual interviews with leaders and individual contributors about their experience in being agile, experimental, and innovative.
• Maintains and manages UFCU's storytelling database, including filing stories and tracking the use of stories across channels.
• Develops internal marketing campaigns to ensure a consistent and high-quality pipeline of stories.
• Provides writing, editing, and administrative support for the Corporate Communications team.
• This position requires a strong command of writing for the web and digital channels.
• 100% comfort and demonstrable experience in interviewing subjects for profile pieces.
• Comprehensive experience writing both long (articles, blog posts) and short-form digital content (emails, taglines, CTA buttons, webpages).
• Assists in coordinating public relations projects.
• Supports the creation and distribution of press releases.
• Supports content marketing, crisis communications, and other PR projects.
• Desire to contribute to UFCU's purpose and to serve as an ambassador for our voice and message.
• Comfort in a fast-paced, high-growth environment.
• Commitment to diversity, equity, and inclusion, both at UFCU and in our external-facing work.
• Adhere to all company policies, procedures and business ethics codes.
• Complete required regulatory Training as assigned.
• Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.

Knowledge/Skills/Abilities

• Include any knowledge/skill/ability pre-requisites
• Advanced verbal and written communication skills
• Computer skills including: Microsoft Word, Excel, and PowerPoint

Competencies

• Building Member Loyalty
• Building Partnerships
• Continuous Learner
• Communication
• Emotional Intelligence
• Adaptability
• Focus on Results

Experience
Minimum Requirements

• Currently enrolled as a full-time student with UFCU's partner accredited college or universities
• Minimum of 60 completed academic hours
• Majoring in Communications, Journalism, Public Relations or equivalent
• Reliable transportation and valid driver's license required. Job may require travel to varied locations throughout Austin metro area
• Must be bondable

Preferred Requirements

• Bilingual Spanish / English preferred

Things You Need to Know Before You Apply
Physical Demands
The physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Specific vision abilities required by this job included close vision, distance vision, peripheral vision and ability to adjust focus.
• The employee is frequently required to stand and walk.
• Employee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.
• The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Work Environment
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position may involve periodic stressful conditions.
• May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.
• This is a hybrid work schedule and will require onsite work at least 2 days a week.
• Public contact position, requiring appropriate professional appearance.
• Frequent computer use at a workstation up to two hours at a time.
• The noise level in the work environment is usually moderate.

Additional Job Information
Reports To
Supervision Exercised
Department
Sr Internal Communications & Events Specialist
None
Community Impact
#INDUFCU
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)