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SalaryANNOUNCEMENT: Southwestern Illinois College is accepting applications for the SWIC Educational employee part-time position of Success ProgramsSupport Specialist at the Belleville Campus with occasional district-wide responsibilities.
POSITION DESCRIPTION: In accordance with the Mission and Values of Southwestern Illinois College, this position includes technical, clerical and customer service duties, requiring interpersonal and complex thinking skills to support students, staff and faculty utilizing Success Program services. Work involves communicating effectively, utilizing technology and performing a variety of support functions requiring judgement, flexibility, initiative, attention to detail and task prioritization. Other duties may include data collection, analysis and reporting, proctoring in-person and online tests, the ability to assist students with a wide variety of software programs, troubleshooting technical problems and responding to in-person or online inquiries in a fast-paced, customer service setting. This position supports student engagement, retention and persistence.
QUALIFICATIONS:
1. High School diploma or equivalent plus 3 years of related work experience or Associate
degree in related field plus 1 year of related work experience required.
2. Experience utilizing Microsoft Office products required.
3. Experience with computer software applications required. Experience with PeopleSoft,
InfoShare and Blackboard preferred.
4. Experience proctoring tests preferred.
5. Experience working in an educational setting or working with students and technology
preferred.
6. Must pass background check.
STARTING SALARY: $15.15 per hour, up to 28 hours per week.
BENEFITS & PERKS:
Benefit availability and eligibility may vary from the summary listed below. Please visit www.swic.edu for more information.
- Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan
- Eligibility for paid leave
- Educational incentives including Reduced Tuition at Southwestern Illinois College
- Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more!
WORK LOCATION: Belleville Campus Success Center and/or Testing Center with districtwide responsibilities.
APPLICATION DEADLINE: Applications will be accepted until the position is filled.
APPLICATION PROCEDURE:
You must submit a cover letter, resume, list of three references and, if applicable, college transcripts.
Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials i.e., unofficial transcripts, etc., should be attached after your application has been submitted (official college transcripts must be provided at time of hire). Go to your My Job Applications page from the careers home page of your account.
Southwestern Illinois College is proud to be an EEO/AA Employer/Educator
Smoke/Tobacco/Vapor/Drug-Free Workplace
Job Type: Part-time
Pay: $15.15 per hour
Expected hours: No more than 28 per week
Benefits:
- Employee assistance program
Work Location: In person
