Substitute Resident Support Professional

Job Title: SubstituteResident Support Professional

Classification: Part-Time, Non-Exempt

Location: Four Locations (Santa Barbara and Goleta)

Reports To: Director of Residential Services

ROLE SUMMARY

As a Substitute Resident Support Specialist (OC-RSP) at the Mental Wellness Center (MWC), you will be an integral part of our Sub RSP Pool, ensuring continuous support during unexpected callouts Sunday through Saturday, 11 am – 7 pm and 7 pm – 11 am. You will be a crucial component in providing care and supervision to residents in our various facilities, catering to individuals diagnosed with serious mental illness. Your role involves responding promptly to open shifts, contributing to the well-being of our clients through compassionate care, and adhering to facility protocols and licensing regulations.

ABOUT YOU

• Consistent: you demonstrate commitment to consistent, caring, and compassionate service, completing all assigned tasks daily.
• Forthright: you maintain schedule transparency and uphold the substitute relationship and responsibility, ensuring reliability during substitute shifts.
• Initiative: you proactively address client needs and daily tasks, showcasing initiative in preemptive care.
• Empathy & Compassion: you interact with program participants and colleagues with genuine empathy and understanding.
• Receptive: you seek guidance from program leadership for major decisions and times when in question, ensuring proper support for client well-being.
• Inclusivity: you value and respect diversity, ensuring inclusive efforts in program activities.
• Holistic Care: you prioritize mental and emotional well-being as integral to overall health.
• Servant Leadership: you prioritize people and mission over personal gain, embodying a service-oriented approach.
• Servant Heart: you offer kindness to those in challenging situations, fulfilling basic needs with empathy.
• People Skills & Communication: you navigate difficult conversations with residents, leadership, and colleagues, building rapport through effective communication.
• Leadership & Independence: you exhibit responsibility for day-to-day facility operations, making independent decisions, when appropriate, for resident well-being.
• Positive Attitude & Passion: you approach the role with a genuine passion for care, fostering a friendly and positive atmosphere.

WHAT YOU WILL DO

• Prompt Response: Respond to department leadership within the hour of an open shift announcement. Open shifts include Sunday through Saturday 11 am-7pm and 7pm-11 am.
• Role Commitment: Agree to work a minimum of 1 shift per month or attend retraining monthly.
• Provide Care and Supervision: Ensure the safety and comfort of residents through compassionate care and supervision in adult residential facilities.
• Activities of Daily Living: Assist residents with daily activities, including medication oversight, following protocols, licensing regulations, and guidelines.
• Individual Service Plans: Tailor care to specific client needs and preferences based on individual service plans.
• Team Collaboration: Albeit, a substitute team member, this role is a part of the larger RSP team, thus functioning as a cohesive team member, assisting colleagues to deliver optimal care is key.
• Monitoring: Continuously monitor client activity, food intake, functional and psychosocial status, taking appropriate actions for well-being.
• Status Reporting: Immediately report changes in client status to department leadership for prompt attention and support.
• Documentation: Accurately document client status changes, including physical, medication, psychosocial, and behavioral aspects.
• Rehabilitation Services: Thoroughly document services provided to clients, per department leadership advisement.
• Adherence to Guidelines: Strictly adhere to guidelines outlined in the employee handbook, including dress code, code of conduct, and scheduling policies.
• Other Duties: Perform additional duties as assigned to support facility and resident needs.

REQUIREMENTS:

• Consistent and Open Availability to fulfill substitute responsibilities.
• Clear a criminal history check.
• Basic First Aid & CPR Certification: Possess current or attain Basic First Aid and CPR certification post-hire through MWC.
• Effective Communication: Ability to communicate effectively with clients, responsible party members, and health professionals.
• Service Plan Execution: Capability to read, understand, and implement client service plans, documenting activities accurately.
• Proficiency in record-keeping software and Outlook email, and Google sheets.
• MWC requires proof of full vaccination against COVID-19 and highly encourages staying up to date.
• Flexibility to work Sunday through Saturday 4, 8, and 16-hour shifts, including day shifts and overnights.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Mental Wellness Center reserves the right to modify duties or job descriptions at any time.

SALARY

The salary hourly base pay range for this role is between $22 to $25.

BENEFITS

100% Paid Medical, Dental, Vision Insurance

Supplemental Insurance

80 Hours/Year Vacation

10 Observed Holidays

Pet Insurance

401(k) Plan

401(k) Employer Matching

PERKS

$250/pay period when employee shows proof of own health insurance coverage and waives the medical benefit at MWC.

COME AS YOU ARE

We are committed to fostering a workplace and client environment that embraces Diversity, Equity, Inclusion, and Belonging (DEIB) as fundamental values. We believe that every individual should have the opportunity to come as they are, be their authentic selves, and feel safe, respected, and valued in our organization.

Our commitment to DEIB is not just a statement but a guiding principle that influences every aspect of our organization. We recognize that diversity goes beyond visible differences such as race, ethnicity, gender, age, sexual orientation, gender identity, abilities, and religion; it encompasses diverse perspectives, experiences, and backgrounds. We are dedicated to creating a space where all individuals are welcomed, accepted, and celebrated for who they are.

ABOUT US:

Mental Wellness Center is a leading organization dedicated to enhancing the mental well-being of individuals in our community. Our long-standing values of hope, inclusivity, collaboration, and connection to care drive our mission to advance mental wellness in Santa Barbara by providing youth programming, early intervention, safe and affordable housing, education, and resources for mental health challenges.

EQUAL EMPLOYMENT OPPORTUNITY

MWC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

JOIN US

Submit cover letter and resume via Indeed or email to mwcjobs@mentalwellnesscenter.org.

Job Type: Part-time

Pay: $22.00 - $25.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Group home

Schedule:

• Day shift
• Holidays
• Overnight shift
• Weekends as needed

Application Question(s):

• Are you available to work 11am-7pm and 7pm-11am?

Experience:

• Home health: 1 year (Required)

Work Location: In person