Stylist (Retail Sales)

Stylist (Retail Sales)

Come join the Hammitt family and be a part of something special!

Cost Mesa, CA

Company Overview

Hammitt Los Angeles is a rising star in the luxury accessories market. Specializing in high-quality handbags that combine fashion with function, Hammitt handbags and accessories are the fresh, versatile approach to everyday modern style. Designed in Hermosa Beach, California Hammitt’s are meant to be worn, felt, and loved for a lifetime. The company is thriving and accelerating beyond a localized label to a prominent fashion brand in the US. The Hammitt brand is well-positioned for continued growth in the years to come with over 800 boutiques and department store locations, three flagship stores in Southern CA, exponential growth online, and international expansion a reality, this is becoming a great American success story.

Our customers maintain loyalty to our brand as we promise an investment that will last a lifetime - guaranteed TLC and free repairs. Over the 14 years of our existence, Hammitt has experienced extremely rapid growth. We work in a fast-paced environment, where hard work is acknowledged and our team is composed of A+ leaders, forward thinkers, innovators, and overachievers.

“FEEL IT. LOVE IT. HAMMITT.”

Job Summary

Hammitt is seeking an experienced Stylist to work with the Costa Mesa Store Manager and team to create a customer-centric environment. We are looking for an individual with a passion for styling, providing outstanding customer experiences, and a drive to achieve results.

Your Role & Responsibilities

· Build rapport through conversation and storytelling to gain new customers and maintain current customer loyalty

· Develop and retain excellent product knowledge, including current, past, and upcoming seasons

· Provide outstanding customer service by meeting the customer’s needs, creating positive shopping experiences, and exceeding customer expectations

· Actively listen and engage with customers to assess their needs and recommend the most fitting product(s)

· Share in-store promotions and new arrivals

· Cross-sell and Up-sell products: Proactively identify and recommend complementary products, offer customers higher-end or more feature-rich products, and personalize product recommendations based on customer purchase history and interests to increase their purchase value and spend

· Create and execute visually stunning and engaging displays that capture customer attention and drive sales

· Assist in maintaining inventory to ensure products are in stock

· Collaborate with team members to keep the sales floor clean and organized

· Maintain a positive workplace environment that promotes an encouraging workplace culture

· Be open to receiving feedback from the Store Manager and other team members

· Process sales transactions with engagement, efficiency, and accuracy

· Must be thorough and precise to ensure accuracy when assisting with shipping and receiving merchandise

Skills, Abilities, Requirements

· Previous retail experience, customer service, and customer-facing interactions (1 year preferred)

· Associates Degree (preferred)

· Confident and clear communicator, both in writing and speaking

· Excellent listener who is able to accurately understand and respond to the needs of others

· Positive attitude, ability to move fast, be bold, and thrive in a dynamic environment

· Be available to work nights, weekends, and potential holidays

· Familiarity with Shopify and NetSuite are a plus

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Required)
• Fashion retail: 1 year (Required)
• Customer Service: 1 year (Required)

Work Location: In person