Student Services Advisor

Student Service Advisor

This is the perfect position for the individual who thrives on student relationships and attention to detail. This role demands self-motivation, follow-through on details, trustworthiness, and willingness to learn new procedures. The Student Service Advisor position at NIMA is involved in a broad range of administrative duties such as: establishing and maintaining attendance and academic records for students, assisting in tracking placement for students, and facilitating students with their financial aid in a timely manner. We are looking for someone that is organized, persistent, reliable, proactive, and task-oriented. The Student Services Advisor must maintain extensive knowledge of NIMA policies and procedures, and be able to interpret and apply them to support faculty and students. Please apply if you feel like you have what it takes to present NIMA professionally and provide our students with an exceptional experience.

The specific responsibilities of the Student Services Advisor: 

• Assist enrolled students with financial aid questions
  
• Work with our 3rd party servicer to complete students financial aid
• Audit student files
• Assist with yearly audits and NACCAS reporting
• Manage daily SAP reporting
• Manage daily processing of student hours

The requirements for a successful Student Services Advisor: 

• Personality is absolutely critical; you must be outgoing, friendly, good with people, upbeat, and positive.
• Driven; much of your success is dependent on your willingness to "Go the extra mile”,
• Accountability; our environment is driven by our student's educational needs and success.
• Detailed; you must be organized, structured, and good at following procedures.
• Flexibility; NIMA is a growing company and our needs constantly change. We need people that are willing to do whatever it takes, love having a variety of job responsibilities, and embrace that change as positive.

What you don't need to have, but would be helpful: 

• Previous financial aid experience
• Computer skills are highly recommended
• Google Doc knowledge

Compensation: 

• Hourly starting pay will depend on experience plus commission and bonuses
• Health benefits for 30+hours
• 401K with company match after 1 year
• Free or discounted products and services (FREE Botox!)