International Student & Scholar Services Coordinator And Advisor

The Office of Global Engagement at Utah State University invites applications for an International Student and Scholar Services (ISSS) Coordinator and Advisor (Program Coordinator I). This position serves as Designated School Official (F-visa) and Alternate Responsible Officer (J-visa), which require being a citizen or lawful permanent resident of the United States.

 

As Coordinator, this position manages International Student and scholar data, coordinates logistics for workshops/events, and provides basic DSO/ARO services, but does not serve as a primary immigration advisor.

 

As Advisor, this position advocates for and assists International Students, advises the International Student Council and other International Student organizations.

 

This position is eligible for hybrid work within the state of Utah.

Designated School Official/Alternate Responsible Officer (40%)

• Coordinate the transfer of information between the federal Student & Exchange Visitor Information System (SEVIS) and USU’s non-immigrant database (Terra Dotta ISSS and Scholar Portals)
• Generate Forms I-20/DS-2019, provide travel signatures, and issue Employment Authorization Verification letters for International Students and scholars

Program Coordination (10%)

• Generate and manage data and reports from various systems to support primary immigration advisors
• Coordinate logistics for workshops, such as Optional Practical Training, Curricular Practical Training, etc
• Assist the Fulbright Program Adviser, including coordinating the Fulbright U.S. Student Program campus committee evaluation process, connecting Fulbright Foreign Student Program grantees with academic units, promoting Fulbright opportunities, and guiding potential applicants to resources

International Student Advising (50%)

• Assist International Students and scholars in utilizing the ISSS and Scholars Portals
• Monitor/respond to emails sent to internationalstudents@usu.edu
• Advise the International Student Council and other International Student organizations, including assisting with training of student leaders, and attending meetings and events
• Assist students in the planning, implementation, and marketing of International Student activities and events
• Advocate for and assist International Students experiencing culture shock, isolation, and other challenges

Minimum Qualifications:

• Citizen or lawful permanent resident of the United States
• Associate degree plus two years of related work experience; or a bachelor’s degree in a related field; or an equivalent combination of education plus experience is required. 
• Attention to detail
• Excellent written communication skills in English

Preferred Qualifications:

• Experience living abroad
• Experience working with International Students or cross-cultural exchange
• Experience with database and records management
• Experience with Terra Dotta International Students and Scholars or similar software

Knowledge, Skills, and Abilities:

• Knowledge and understanding of federal regulations affecting non-immigrant students
• Competency in maintaining confidential information
• Exceptional interpersonal skills, including adeptness in relating easily, effectively and equitably with students from diverse cultural backgrounds
• Ability to make administrative/procedural decisions and judgments
• Ability to coordinate and organize meetings and/or special events
• Skilled in the use of personal computers and related software applications
• Skilled in organizing resources and establishing priorities
• Skilled at records maintenance
• Ability to lead and train staff and/or students
• Ability to interact with students, faculty and/or staff in a team environment
• Knowledge of communication principles, media, and marketing techniques
• Ability to gather and analyze statistical data and generate reports
• Program specific knowledge, skills, and abilities as described in recruitment notice
• Ability to exercise a high level of creativity, decision making, problem solving, and discretion as work is varied and may be undefined

Along with the online application, please attach:

 

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Name and contact information for 3 professional references to be entered into the Candidate Profile

3. Cover Letter addressing each of the responsibilities, expectations to be typed/pasted at the end of the application

 

**Document size may not exceed 10 MB.**

Minimum $38,000 at 100% time (40 hours per week); Commensurate with experience, plus excellent benefits

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant and space-grant university, with a strong commitment to excellence, access, and inclusion. USU serves approximately 27,500 students throughout the state at three residential campuses, eight statewide campuses, and 23 education centers. USU Online has served students from all 50 states and 55 countries for over 25 years, and USU Extension provides outreach and service to all counties in Utah.  

 

As a land-grant university, USU engages communities and empowers people to lead successful lives of involvement, innovation, and impact. As an R1 research institution, USU provides a high-quality undergraduate and graduate education at an affordable price. Washington Monthly has consistently ranked USU in the top 10 among public universities for contribution to social mobility, research, and public service.  

 

Utah State is committed to cultivating a diverse, equitable, and inclusive community where different perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

 

*updated 7/2023

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023