Student Programs Coordinator (Auburn Cares)

Position Details
Position Information
Requisition Number
S3261P
Home Org Name
Auburn Cares
Division Name
Student Affairs
Position Title
Student Programs Coordinator (Auburn Cares)
Job Class Code
AE32
Appointment Status
Full-time
Part-time FTE
Limited Term
No
Limited Term Length
Job Summary
The Division of Student Affairs at Auburn University is excited to begin the search for a Student Programs Coordinator (Auburn Cares)! The Student Programs Coordinator (Auburn Cares) will work with students to aid them in the successful navigation of challenging personal life issues and/or critical incidents that may impede their success and retention at AU. The coordinator will aid students and/or parents/guardians of students during times of student distress, need and/or emergency by serving as an advocate, liaison, resource and responsive safety net. In addition to providing case management services, the coordinator will spend time assisting students through the medical withdrawal process and providing outreach and training to promote the Auburn Cares office.
To learn more about The Division of Student Affairs, please visit: https://studentaffairs.auburn.edu/
About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.
Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama's best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts and more!
Learn more about Auburn's impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn.
Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit www.auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.
Essential Functions

• Manage referred students cases, connecting referred student with appropriate university and community resources, and providing outreach and support to students and parents/guardians to address critical incidents and emergency situations. Utilize Maxient to track and manager student referrals and outreach.
• Work directly with students seeking medical and compassionate withdrawals.
• Coordinate marketing, outreach, and training to promote the Auburn Cares office to campus and community partners .
• Coordinate and implement marketing, outreach and training to educate students, parents, faculty and staff on the Auburn Cares office and services.
• Develop and maintain cooperative working relationships with various campus departments, committees, individuals, and community agencies when managing and resolving student cases.
• Assist with the management of student critical incidents and crisis situations.
• Coordinate the implementation of the Annual Student Memorial Ceremony to honor AU students who passed away during the academic year.
• Plan, develop, and coordinate assessments to evaluate effectiveness of services.
• Serve on committees and task forces as assigned.

Minimum Qualifications
Minimum Qualifications
Bachelor's degree in Education, Counseling, Psychology, Business Administration, or related field
Level I- Bachelor's degree
Level II- Bachelor's degree plus 2 years of experience in student affairs administration, student programming, orientation, or related field
Level III- Bachelor's degree plus 4 years of experience in student affairs administration, student programming, orientation, or related field
Substitutions allowed for Experience:
Graduate degrees accepted in lieu of experience requirement, at a rate of one year relevant education per year of required experience.
Minimum Skills, License, and Certifications
Minimum Skills and Abilities
Minimum Technology Skills
Minimum License and Certifications
Desired Qualifications
Desired Qualifications

• Master's degree from an accredited college/university in Higher Education, Counseling, Social Work, Psychology, Health Education or related field of study.
• Prior experience in higher education case management and / or medical withdrawals.
• Demonstrated success in marketing to college student population.
• Strong written, verbal and interpersonal communication skills, including excellent listening and problem-solving skills.
• Proven competence in responding to sensitive and serious crisis situations.
• The ability to work with diverse groups of people to build positive and effective relationships.
• The ability to effectively manage detailed work and balance times demands.
• Sound judgement and the ability to implement those concepts when working with Auburn University students.

Posting Detail Information
Salary Range
$33,400 - $56,900
Job Category
Student Affairs
Working Hours if Non-Traditional
City position is located in:
Auburn
State position is located:
AL
List any hazardous conditions or physical demands required by this position
Posting Date
12/12/2023
Closing Date
12/31/2023
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment.
Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Quick Link for Internal Postings
https://www.auemployment.com/postings/42300