Job Description
Depends on Experience
Schedule:
Open Availability is Required for this role.
We need a leader
Are you an experienced manager with the experience and energy to lead a team of 45 food professionals at a Portland food institution?
We’re looking for someone who can take responsibility for their store—someone who can “call the shots", own the store experience, and uphold our high food quality and hospitality standards. An idea person with a flair for merchandising who can also train employees and lead a team to greatness.
About Elephants
A locally owned company since 1979, Elephants Delicatessen pioneered the gourmet food industry in the Pacific Northwest and now has six Portland-metro area retail locations and a busy catering company, all serving great local foods prepared from scratch. A certified B Corporation, Elephants Delicatessen prides itself on sustainable practices and voluntarily meets a higher standard of transparency and accountability, using the power of business as a force for good.
Reminiscent of a European market, our flagship store on NW 22nd has served decades of Portlanders. A top destination for locals and food-loving tourists, it features deli cases, a dessert bar, baked goods, coffee, cocktails, a grill and oven, pizza, wine, cheese and charcuterie, gifts, specialty grocery items, and more. This spot hops during lunch and on busy weekends!
We are seeking a Store Manager who will take ownership of our flagship store and contribute to the rich retail history we have established in Portland. You will help develop new areas of business by showcasing our large variety of offerings via exciting promotions and events.
We are looking for an experienced Store Manager who can:
- Inspire their team to provide an excellent experience for our customers and hold their team accountable.
- Train and set an example for the team of 45 employees.
- Uphold and motivate employees to provide the highest level of customer and food service.
- Guide a four-member leadership team to execute metric goals and areas of focus.
- Demonstrate a strong analytical understanding of profit and loss statements and budget.
- Meet and develop goals to control labor and inventory costs.
- Oversee maintenance of store equipment.
- Work with our marketing team to develop ideas for store promotions, campaigns and events to retain and bring in new customers.
- Help lead store merchandising strategy, which includes product selection, product placement, display design, and other techniques.
Minimum qualifications:
- At least 2-5 years’ experience as a Store Manager.
- A deep love for all things food and beverage.
- A strong understanding of our customers.
- Experience successfully developing training plans.
- Proven sales results.
- A good grasp of employment law in Oregon.
- Strong proficiency in Microsoft Office
- Experience in Toast, ADP, 7shifts, Restaurant 365 (preferred)
Elephants Delicatessen is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.
What we offer:
- Paid vacation and sick time
- Kaiser Medical coverage, with alternative care as a bonus (acupuncture, chiropractic, massage therapy, etc.)
- Mental Health Services
- Dental, FSA (Flexible Spending Accounts), and 401k with 4% company match after meeting a length of service requirement
- Training that will fast track your culinary/hospitality career
- Free counseling and financial services
- Opportunities for advancement
- Discounts on our delicious made-from-scratch food
- Pet insurance
- Chance to win employee raffles
- Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and many more
- A commitment to inclusion, diversity, community involvement, employee well-being, and environmental protection
Elephants Delicatessen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.