Store Manager (Building Materials)

Townsend Building Supply, a leading supplier of lumber and Building Materials in the Wiregrass area for 80 years, is seeking an experienced Store Manager to provide strategic leadership and day to day management of operations at our retail store and lumber yard in Dothan, AL. The Store Manager is responsible for retail operations, yard operations, inside sales, outside sales, employee management, asset management, expense management, and customer relations. The focus is on meeting sales and profitability goals, managing staff effectively, and enhancing customer relations.

The Store Manager must lead his/her team in a safe and efficient manner, aligning with company culture, business goals, and objectives. A strong belief in the mission, values, and goals of the Company are necessary to this position.

Are you ready to take the next step in your career? Do you want to be part of a company dedicated to helping you succeed? Do you want the honor of working with the best employees and serving the greatest customers in the area? If so, Townsend Building Supply is the perfect place for you! Let’s build a great future together, Apply Today!

Townsend Offers:

• Health, Dental, & Vision Insurance - Available after 30 days!
• Company paid life insurance
• Paid vacation after 6 months!
• 401k w/company match
• Advancement opportunities
• Competitive compensation
• Bonus opportunity!
• …………AND MUCH MORE!

Responsible for, but not limited to the following:

• Responsible for the day-to-day management, direction, coordination, and evaluation of operations at the assigned location, to include inside sales, large sales opportunities, warehouse, and distribution.
• Provide oversight, leadership, and support to ensure successful operation of the store location, meet operational and financial goals, and ensure total customer satisfaction.
• Ensure the facility is operational during business hours as outlined by Townsend Building Supply policy.
• Full responsibility for P&L; including budgeting and forecasting revenue and expenses and meeting budget goals.
• Asset management for buildings and grounds, all rolling stock, equipment, and physical inventory. Ensure all equipment is safe to operate and all necessary maintenance and repair of equipment, vehicles, and facility is conducted.
• Manage staff to ensure compliance with all company policies and procedures, as well as all applicable state and federal laws. Communicate new directives, policies, and procedures to assigned staff as needed.
• Develop and maintain knowledge of the building industry in the area serviced by the store location as well as “state of the art” product knowledge in the Building Materials industry.
• Work with customers to identify and provide solutions to their product needs.
• Work with management to regularly research data and trends to ensure market competitiveness.
• Maintain control over costs affecting probability and financial performance of the assigned location.
• Work with all levels within the company to identify, analyze, and solve problems that affect profitability and customer relations at the store location, and develop and implement solutions for continuous improvement.
• Maintain high levels of customer satisfaction through focusing on excellence in products and service. This includes providing exceptional customer service and ensuring the needs of customers are consistently met in a timely and efficient manner.
• Ensure the appearance of the facility is maintained at a high standard, including product merchandising, product appearance, and proper signage. The facility should remain safe, clean, and well organized.
• Ensure safe operating practices in compliance with company and regulatory policies (DOT regulations, forklift operations, OSHA compliance, etc.). Support and reinforce company safety initiatives to ensure compliance with OSHA and DOT requirements and foster a healthy work environment to reduce the incidence of work-related injury to employees.
• Ensure that all employees operating vehicles and equipment are licensed/certified as required by OSHA and DOT regulations.
• Create and maintain a strong community relationship and strong community image for Townsend, including active involvement in community service groups and community activities as appropriate.
• Perform personnel management duties including, but not limited to hiring, training and development, terminations, disciplinary actions, performance reviews, wage recommendations, staff scheduling, and time card approval.
• Maintain compliance with all employee training requirements to ensure employees meet the Townsend standard for “best in class” customer service and superior product knowledge.
• Build and maintain relationships by promoting the Company’s Mission, Vision, and Values at all times.
• All actions essential to ensure the efficient and profitable operation of the assigned facility.
• Display a professional image and demeanor at all times.
• All other duties as assigned.

Specific Requirements Include But Are Not Limited To:

• At least 5 years of management and leadership experience in a retail operation is required. Management and leadership experience in a retail lumber and building material operation is preferred.
• Bachelor's degree or equivalent years of industry experience.
• Proven track record of meeting sales and business objectives.
• Computer literacy and knowledge of current office technology.
• Proficient with Microsoft Office Suite and/or G Suite.
• Ability to hire, train, motivate, and supervise exceptional employees.
• Strong commitment to creating a work environment where employees want to do their best.
• Ability to function independently and as part of a team with a positive attitude, strong work ethic and commitment to excellence.
• Ability to think and respond quickly, positively and professionally to constantly changing circumstances.
• Extremely organized and detail-oriented.
• Strong focus, planning, and time management skills with the ability to manage changing priorities while maintaining an extremely high degree of attention to detail and accuracy.
• Ability to think strategically.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills and the ability to communicate effectively and work well with individuals at all levels within the company.
• Ability to effectively build and maintain relationships with employees and customers.

Work Environment

This job operates in a Building Materials retail store environment with merchandise displays and items available for purchase in inventory. This position will also perform work in a warehouse setting, with some exposure to outside weather conditions.

Townsend Building Supply complies with all applicable laws regarding equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 5 years (Preferred)
• Building Materials: 3 years (Preferred)
• Retail Management: 3 years (Preferred)

Ability to Relocate:

• Dothan, AL 36303: Relocate before starting work (Required)

Work Location: In person