Job description
- Ensure that all operating standards including; policies, procedures, merchandise presentation and visual guidelines, are followed.
- Support, motivate, and assist, team members to deliver a consistent, above average performance of customer service standards, on a daily basis.
- Ensure all team members are fully trained in the merchandising, and physical operations of the store. This would include the consistent use of all training manuals, district manager store visits, and follow up of all company published merchandise and operations guidelines and plan-o-grams.
- Directly responsible for the hiring, development, and supervision of assistant manager's and team members, within their store. This includes recruiting, training, scheduling, and performance assessment.
- Achieve overall established goals for sales, custom printing, payroll control, Brand Standards and shrinkage results within the store.
- Analyze sales trends and identify opportunities that will maximize sales and profits in your store. (I.e., implementation of promotions, new product lines, etc.) Evaluate underperforming sales trends and develop an action plan for turn around.
- Ensure all required paperwork/reporting is completed, and transmitted, in an accurate and timely manner.
- Communication of pertinent information and issues to and from the district manager.
- Give merchandising and product feedback, from your store, and competition, in a timely manner, to corporate merchants and district manager.
- Maintain an in stock position of ongoing active and best selling styles and categories by; working directly with your district manager, and maintaining accuracy in POS.
- Work with the district manager to develop a strategic plan on a quarterly and annual basis, to ensure goals and objectives are met. Monitor performance on a monthly basis.
- Perform additional duties and projects as assigned by the district manager.
- Maintain and protect company assets. Develop, and implement loss prevention controls, and a shrinkage plan of action, for your store, to prevent internal / external theft, and control paper and system errors. Follow all cash management and register procedures.
- Your work schedule will be flexible, and will include nights and weekends as necessary, due to the needs of the business, as approved by the regional manager.
- Develop at least one assistant Store Manager candidate each year, and ready the current assistant manager for promotion to Store Manager.
- Totally responsible for the selection, training, scheduling, and performance of key holder personnel, including written assignments, and follow up of all results, on a daily basis.
Refer code: 7793901. SCHURMAN FINE PAPERS - The previous day - 2024-01-10 12:22
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