Store Leader

Job Description

Job Description

People

• Ability to recruit, select and develop associates and hold individuals accountable for performance
• Ability to function as a role model, ensuring that the guest remains the top priority
• Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
• Proven ability to respectfully challenge and motivate the team
• Create a family environment, drive volume and anticipate guest needs
• Achieves excellent guest service by role-modeling company service standards
• Adheres to Human Resources standards
• Assesses associates consistently; reviews and communicates associate performance and deliverables
• Proactively provides timely feedback to associates, rewarding and recognizing achievement to drive retention
• Holds self and associates accountable for achievement of financial results and metric goals
• Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
• Empowers and involves associates in decision-making processes
• Receives feedback and fosters dialog around solutions
• Develops associates through an individualized approach by matching talent with tasks and appropriately delegating and challenging
• Fosters team commitment through support, relationship building, and recognizing individual contributions
• Leads by managing through change and adversity

Process

• Develops business strategy and maximizes opportunities to generate additional store volume
• Ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance
• Achieves quantifiable performance goals (net sales, DPT, UPT, payroll, shortage)
• Ability to control payroll expenses through effective and efficient staffing
• Analyzes business reports regularly to identify problems and/or areas of opportunity
• Directs guest service efforts that are consistent with Altar’d State standards; coaches associates on guest interactions to increase transactions and capture guest opportunities
• Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment, retention and motivation
• Ensures attainment of sales, payroll and inventory shortage goals
• Understands and is accountable for control of income and expense categories as relates to company’s profit and loss statements
• Directs merchandise presentation, restocking and recovery to maximize productivity
• Understands the Altar’d State culture and ensures compliance with all Altar’d State values, practices and operational standards
• Communicates effectively with executive team
• Must be able to lift and carry heavy boxes (up to 30 lbs.)

Presentation

• Utilizes and manages the use of weekly reporting to track, analyze and communicate progress towards goals
• Demonstrates knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines
• Understands and can clearly articulate the Company’s brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries
• Operates with the highest levels of personal integrity and business confidentiality
• Represents the brand by adhering to appropriate standards of dress and grooming
• Maintains clean store environment

Job Type: Full-time

Pay: $120,000.00 - $120,001.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person