Store Director

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT STORE LEADERSHIP

You run a profitable growth business that has one purpose: to help all families discover the joy of everyday life. You lead a sales force of experts, advocates and consultants that discover guests’ needs and offer solutions to earn their loyalty.

You lead teams that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You develop leaders who care about their team members, and team members who care about their guests and each other.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the:

• Knowledge of guest service fundamentals and experience building and managing a guest first culture across the store
• Skills in retail business financials (e.g. payroll, profit and loss) and driving sales growth
• Experience creating store specific strategies and managing your team to deliver results
• Knowledge of retail business fundamentals for total store: sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses
• Skills in setting and planning total store quarterly business priorities and managing a team to deliver on sales goals
• Make business decisions by assessing market competition, understanding guest insights and feedback
• Experience managing a large team of hourly team members and leaders as well as leaders of leaders
• Skills in recruiting, selecting, talent management and talent planning across all departments of the store

As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities:

Own your store’s overall business to drive efficiency and grow sales

• Lead and create a service culture utilizing tools and routines that model, train, and coach behavioral expectations to deliver the service standard
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• In partnership with HR, support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members
• Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions
• Understand sales trends and lead your team to drive sales growth in core businesses (Style, Beauty, Electronics, Food & Beverage, Fulfillment) by leaning into key seasons, events and weekends
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Lead an efficient operation to fund the sales culture
• As a key carrier, follow all safe and secure training and processes
• Address store needs (emergency, regulatory visits, etc.)
• Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way

Cultivate a guest-centric and engaged team

• Develop a team and culture that is committed to guest loyalty and shares services and rewards like REDcard, Target Circle, Pick-up, Wallet and Shipt to improve convenience and frequency
• Lead a confident and knowledgeable sales force that delivers a differentiated experience, prioritizes the guest over task and delivers a welcoming, inspiring, rewarding and easy experience
• Recruit, hire and retain a passionate team for area specific knowledge and expertise
• Invest in training to enhance skills and capabilities
• Evaluate and manage individual impact through a total store contribution
• Create sustainable talent strategies to fuel continued team growth
• Own and implement exempt and hourly schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments)

WHAT WE ARE LOOKING FOR

We might be a great match if:

• Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
• Leading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we do
• You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go:

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Manage conflict and lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations
• Climb up and down ladders
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary