Starting Wage: $10.50
POSITION PURPOSE
At Goodwill, your work helps transform potential into opportunity. You can make a difference! Goodwill is a rewarding place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. As a Store Associate you will provide excellent customer service while performing a variety of duties within the store operations to support the mission.
JOB FUNCTIONS
Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
Punctual and dependable attendance.
Provide excellent customer service to customers and donors while directing complaints to management.
Consistently perform work tasks according to training, e-learning, and work instructions.
Effectively transition product to the retail sales floor with attention to detail and urgency.
Abide by the policies and procedures as set forth by Goodwill.
Ensure security of all company assets and donations.
Perform general sales floor and production area duties and cross train in all work areas.
Effectively communicate with management, peers, and customers.
Effectively promote and demonstrate cooperation and teamwork with peers.
Assist in loading and unloading of Goodwill trucks and trailers.
Maintain a neat, clean, and organized production work area and retail sales floor at all times.
Adhere to safety and security practices including reporting safety hazards and injuries to
Management.
Attend and complete all training and meetings as required.
Perform other duties and projects as assigned.
KEY KNOWLEDGE AND EXPERIENCE
DIRECT REPORTS
PERFORMANCE MEASUREMENTS
WORK ENVIRONMENT
Never
Occasional
Often
Constant
Humidity or Wet conditions (non-weather-related)
X
Extreme Cold (non-weather-related)
X
Extreme Heat (non-weather-related)
X
Moving Mechanical Parts
X
Risk of Electrical Shock or Radiation
X
High or Precarious places
X
Fumes or Air borne Particules
X
Toxic, Caustic Chemicals or Hazardous Waste
X
Outdoor Weather Conditions
X
Work with Explosives
X
Noise
X
Standing
X
Walking
X
Sitting
X
Reaching
X
Stooping, Kneeling, Crouching, Crawling
X
Speaking, Listening, Tasting, Smelling
X
Lifting, Climbing, Balancing
X
Visual Requirements
X
Repetitive Hand Movements
X
Other (please identify): Retail Store Environment