Stock Lead

The Stock Lead is an integral part of the store team, acting as a key partner to management and sales team, primarily responsible for overseeing inventory functions, maintaining a high functioning organized stockroom, managing the stock team and supporting daily store functions and operations.

At Frette we expect all employees to be a team player by demonstrating a high degree of integrity and by contributing to a positive environment that is fun, professional, productive and team-oriented. Employees are required to contribute to maintaining all brand and operating standards consistently, while ensuring a high level of customer service through extensive product knowledge and product ownership.

The Stock Lead is responsible for Inventory Control, Client Experience and Maintenance, as described below.

INVENTORY CONTROL

· Inventory Control ownership including communicating adjustments, discrepancies, negative on hands, reports, informing store of new receipts, out of stocks, best sellers (on hand inventory levels), etc.

· Supervise and execute all operational responsibilities to ensure the timely execution of all transfers, damages, fulfillments and holds, replenishment, shipping and receiving in order to maintain inventory accuracy and ideal product flow.

· Ensure maximization and effectiveness of storage and capacity of all products to include front of house (sales floor) and back of house.

· Partner with the Store Manager and Sales Specialists to prioritize customer sales and ensure appropriate inventory levels and organization are maintained.

· Ensure compliance of all operational policies and procedures are always met including but not limited to Loss Prevention, Inventory Control, Boutique Maintenance, Customer Capture, POS etc.

· Train staff in all BOH procedures and ensuring any changes in policies is communicated effectively across the store team. Training may include other location staff, as well as “home” location staff.

· Act as a point of contact for other regional staff regarding BOH functions in operational procedures including but not limited to POS functions and inventory control.

CLIENT EXPERIENCE

· Follow Frette packaging guidelines for any ship outs, maintain a consistent company perspective and expectation on charge sends, returns/exchanges, and other such transactions that are critical to a positive customer experience.

· Assist whenever necessary on the sales floor by providing floor coverage and ensuring customer service standards are met.

· Contribute or lead as directed by the Store Manager daily morning meeting with store team. The focus of the day should be determined by the Store Manager in advance.

· Participate in maintaining visual standards, including VM rotations, bed changes a daily standard.

MAINTENANCE

· Perform stockroom maintenance, stock checks, and shipping of product (transfers, customer related items, instore and E-comm fulfillments).

· Oversee ongoing facilities and maintenance in a timely and consistent manner including furniture repair, daily/monthly cleaning of stores (provide feedback to housekeeping services on quality of work on a daily basis), all repair work (walls, floors, fixtures, etc).

· Daily touch base with the Store Manager and team to outline priorities and align expectations.

· In partnership with the Store Manager, Retail Coordinator & Director of Retail, manage and maintain annual budgets for the store's operational expenses (packaging, supplies, cleaning & maintenance, etc.).

· Perform store opening and closing procedures as well as ensuring the opening/closing checklist has been completed and signed off on by the opening/closing stock associate.

· Partner with IT on any helpdesk related inquiries.

· Provide feedback to Director of Retail when a policy or procedure is difficult to manage or enforce and/or with ideas for improvement.

· Additional responsibilities as needed.

SKILLS AND QUALIFICATIONS:

· Minimum three (3) years of experience within a retail environment

· Must possess and consistently exhibit the competencies relative to the position

· Excellent skills in operating personal computers, shipping systems, POS systems, and various software packages including MS Office and the Google Drive

· Detail oriented, strong organization and follow up skills

· Ability to multi-task and maintain organization in a fast-paced environment

· Self-motivated and ability to work well independently as well as within a team atmosphere

· Must be able to stand for long periods of time and lift items weighing up to 50lbs

· Demonstrates a positive attitude that contributes to a positive team environment

· Team oriented but also self-driven with entrepreneurial spirit

· Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance

· Willingness to have a positive partnership with the Corporate team as well as other store teams

· Professional written and verbal communication skills

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person