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SalaryOverwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
POSITION SUMMARY:
Under the supervision of the Camp & Family Experience Director, or other assigned associate, Stay and Play Associate 1 is responsible for delivering excellent services to all members, guest, and program participants. The primary function of the Stay and Play Associate 1 will be to highly engage with members, guest, and program participants including supervising children whose parents/guardian are participating in activities in the Y family center, protecting children, and maintaining a safe environment.
ESSENTIAL FUNCTIONS:
- Reports to work in uniform a minimum of ten minutes prior to assigned shift in order to receive communications and instructions from supervisor or associate.
- Provide excellent services to members, guest, and program participants in the Y center, on the phone, and through email exchange
- Through engagement, build meaningful relationships with members, guest, and program participants with positive and solution driven interaction
- Providing a safe, engaging, and nurturing environment which fosters the social, emotional, physical, cognitive, and creative development of each child in our care
- Effective and appropriate communicate with children and parents/guardian
- Highly engagement with children by guiding children to activities, using their name, and monitor their actions during their usage of the center
- Maintain clean and disinfected environment for children’s safety
- Maintain all proper paperwork including sign in/out process, behavior reports, “boo boo” reports, incident report, etc.
- Must have understanding of the age and stages of youth development, and work with children
- Adhere/enforce to all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interaction
- Leader in handling conflict, concerns, member frustrations, and unusual center situations
- Informing proper leaders of operating challenges and/or conflicts during operating hours (either with members and/or associates)
- Focus on quality experiences and engagement within programs, services, and activities
- Promotes a professional image and maintains a clean and safe environment at all times.
- Ability to work with diverse population, all ages, genders, and sexual orientations
- Attend and actively participate in all meetings as assigned
- Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct
- Communicate the Y mission and objectives to the community.
- Assist in all other areas as assigned.
Stay and Play Associate 1 will meet the qualifications set forth by the Y in Central Maryland. Associates shall be of good character and reputation; capable of carrying out assigned responsibilities; capable of accepting training and supervision; and capable of communicating effectively both orally and in writing as applicable to the job responsibility. Minimum qualifications include:
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Ability to be effective communicator especially with children
- Prefer youth and/or youth programming experience
- Proficient computer skills
- Current CPR/AED/O2/First Aid certification (or within 30 days of hire)
- Flexible Schedule, days, nights and weekends
- Completion of new associate training (including Child Abuse Prevention) before scheduled to work
