Starbucks Store Manager

POSITION SUMMARY:
The Starbucks Store Manager brings the Starbucks experience to life by managing store operations, driving financial success, and building great teams while ensuring OdySea Aquarium's high-quality visitor experience. They delight and uplift guests through a human connection. Their work goes beyond a perfectly made beverage; it's about human connection. They enjoy being able to achieve these aspirations autonomously while leveraging the Starbucks world-class brand, business practices, and OdySea Aquariums leadership brand to coach mentor, and guide our team members to success.
MAJOR DUTIES AND RESPONSIBILITIES:

• Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency, and problem-solving skills.
• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
• Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team.
• Impact your Community: integrate your business with the community to create better moments in peoples' lives, from our partners to our customers, communities, and the planet.
• Responsible for managing the point of sales system, food safety, and inventory management.
• Ensures all baristas are properly trained to meet the store's sales and profit goals and understands and complies with all operating procedures including new/ temporary items added to the menu.
• Ensures the Starbucks Store delivers quality products, fast, and safely.
• Cooperates with the Brand Standards Leader to ensure all standard operating policies are met
• Keeps work area clean and organized.
• Upholds standards of excellence in guest experience.
• Comply with safety and security directives, policies, and procedures.
• Performs other related duties as assigned.

Requirements
REQUIRED EXPERIENCE:

• Minimum High School or GED.
• 3 years of retail/customer service management experience or 4+ years of US Military service
• Strong desire to work in a team environment as part of a professional animal care, education, and conservation facility.
• Entrepreneurial mentality with experience in a sales-focused environment.
• Strong organizational, interpersonal, and problem-solving skills
• Strong leadership skills and the ability to coach and mentor team partners with professional maturity
• Demonstrated ability to work as part of a team in a constantly changing environment as well as individually, with little to no supervision.
• Ability to work a flexible schedule which may include evenings and/or weekends and holidays.
• Ability to work full time (the work regularly demands more than 40 hours per week) including variable hours including early mornings, evenings, weekends, and/ or holidays.

PHYSICAL AND MEDICAL REQUIREMENTS:

• In good health and capable of performing strenuous and/or heavy physical labor.
• No history of allergy-related to animals or plants, which might interfere with the ability to work.
• The employee must be able to occasionally lift or move, carry, push, or pull up to 50 lbs.
• Ability to stand for long periods, as well as walk.
• Ability to use hands to finger, handle, or feel; and reach with hands and arms.
• Ability to balance, stoop, kneel, crouch, climb stairs, or crawl.
• Required to frequently talk and hear.
• No impairment of sight, smell, hearing, touch, balance, and agility of movement which might interfere with the ability to work.
• Must be able to take directional cues directly or indirectly.
• Ability to work in an environment that may be loud at times.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Must exemplify core fundamentals of the Employee Promise, which states:

• I am empowered to take ownership of any opportunity to exceed expectations.
• I anticipate guest needs and pay attention to the details.
• I treat all internal and external customers with respect.
• I am on stage! (Smile)
• I have an attitude of gratitude.
• I get it right the first time.
• I display actions that are moral and ethical.
• I always provide alternative solutions.
• I am committed to learning every aspect of our product and services.
• I use the 10/5 rule, 10 feet I acknowledge my guest's presence with a smile and at 5 feet. I greet them with a courteous word.
• I use name recognition at every opportunity.
• I take personal responsibility for our surroundings.
• I am accountable for my tools and resources.
• I value the contribution of every team member.