Staffing Specialist

If you thrive in a fast-paced environment, enjoy wearing multiple hats, and are looking to bring your customer service skills to a fulfilling and engaging role, this Staffing Specialist Specialist position with our TERRA Vancouver office could be a great fit for you.  

In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving. In many ways, the Staffing Specialist is the lynchpin of a branch office, ensuring smooth operations and branch, client and job seeker success.

While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.

Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.

Prior recruiting experience is not required. You will receive comprehensive training to ensure you are set up for success.  

What draws people to this role? The fact that it's more than "just a job." It’s a chance to utilize your leadership, analytical and relationship-building skills to help people and businesses succeed. It also offers a wealth of learning and career growth opportunities—and a steady Mon-Fri full-time schedule, with a full benefits package, including paid time off and paid holidays.  

We're eager to speak with experienced customer service professionals (with some level of leadership experience), who are eager to learn and make an impact.

Staffing Specialist Key Responsibilities

• Order fulfillment  

• Strong communication to teammates, candidates and clients  

• Interviewing and onboarding candidates  

• Performing reference and background checks  

Staffing Specialist Qualifications  

• 1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background  

• Excellent written and verbal communication  

• MS Office proficiency  

• Must have reliable transportation to visit client sites on a regular basis  

Compensation and Benefits  

• $22-$27/hr – depending on experience  

Benefits  

• Medical, Dental Vision (PPO and HDP)  

• Health Savings Account  

• Virtual Care  

• Life and Long-Term Disability Insurance  

• Employee Wellness Program  

• Pet Insurance  

• Commuter Benefits

• Consumer Discount Program Membership  

• 401(K) Retirement Plan with Employer Match  

• 8 Paid Holidays  

• 17 days of Paid Time Off (PTO) the first year  

• 3 days of Paid Community Service Time (CTO)  

• 3 weeks of Paid Parental Leave, plus PTO match of up to 5 weeks  

Want to Take the Next Step?  

Our mission is simple–Success Stories Created Daily. This is your chance to make a real impact on real people. The work you do will literally change lives.