Staff Therapist ECM-CV

Job Details
Level
Experienced
Job Location
Central Valley - Turlock, CA
Position Type
Full Time
Education Level
Graduate Degree
Salary Range
$60,094.00 - $81,342.70 Salary
Travel Percentage
Up to 25%
Description
POSITION OVERVIEW:
Under the supervision of the Clinical Supervisor and/or the Director of Clinical Services, the Staff Therapist will provide individual, couple, family, and group therapy. The Staff Therapist supports assigned Medi-Cal members (adults/children) by providing comprehensive care coordination and health promotion/health literacy development services to help participant's navigate and overcome barriers to regular and reliably access and proactively engage in their care, inclusive of their primary care, mental health, substance use treatment, and the social determinants of health (which include basic needs support, such as housing and food access).
The Staff Therapist will also help participants create and implement habits and strategies to better manage their health to improve selective health metrics and reduce unexpected and/or emergency visits to institutions which can be traumatic; and to grow their ability to regularly and reliably navigate systems and coordinate care independently or via the support of a family member. The Staff Therapist will provide high-touch, culturally responsive and culturally humble services with an emphasis on in-person service delivery. In addition to the direct service responsibilities, the Staff Therapist will support the implementation of the program by providing support to program leadership. This role will uphold and champion the agency's mission, vision, and values and contribute to a collaborative and inclusive work culture. This role will uphold and champion the agency's mission, vision, and values and contribute to a collaborative and inclusive work culture.
Essential Job Functions and Responsibilities:
Clinical Service:

• Makes psychological evaluations of assigned clients; determines appropriate diagnostic procedures and tests to be used; clinical interviews with clients and other interested persons to develop information pertinent to diagnosis and treatment.
• Interviews clients and families to gather social and psychiatric data; prepares mental health/environmental case histories for use in diagnosis; and participates in developing psychological treatment programs and case planning for clients.
• Works to engage families into treatment; is available to provide services in family settings and in the evenings, as needed.
• Meets with clients (and families) for regular therapeutic interviews; guides the client (and family) in understanding his/her illness and contributing personal, social, and economic factors; assists client (and family) in developing realistic plans; advises client/family on community resources; and makes referrals and other arrangements as necessary.
• Works effectively with staff and other health professionals to assess, plan, implement, evaluate and improve patient care.
• Demonstrates knowledge of and compliance with practice standards and regulations applicable to the area of specialty.
• Provides education to patient/family appropriate to age, condition, culture and learning readiness.
• Establish and maintain effective relationships with the recipients of psychological services.
• Develop evidence-based intervention plans specific to the service delivery goals.
• Implement interventions informed by the current scientific literature, assessment findings, diversity characteristics, and contextual variables.
• Demonstrate the ability to apply the relevant research literature to clinical decision making.
• Modify and adapt evidence-based approaches effectively when a clear evidence-base is lacking.
• Evaluate intervention effectiveness and adapt intervention goals and methods consistent with ongoing evaluation.

Care Coordination and Referral toward Health Action Plan Goals:

• Develop and maintain rapport with participants (a broad term, which includes Medi-Cal members and their primary caregiver/legal guardian) and maintain rapport and trust through consistent, regular meetings, including proactively communicating and soliciting updates from participants and consistent use of Motivational Interviewing techniques.
• Provide timely, thoughtful, evidenced-based, trauma-informed, culturally responsive responses to participants and all partners.
• Conduct initial assessments and work with the clinical consultant team and supervisor to finalize each assessment.
• Establish relationships with current providers for each participant and exchange data sharing consents to solicit information to inform Health Action Plan and on-going service delivery.
• Create and manage progress toward collaborative Health Action Plan with each individual/family based on their unique goals and barriers.
• Create and implement tools to ensure regular communication between the participant and all providers, increasing preparation and attendance for all appointments.
• Help the participant coordinate paperwork and relay information between providers.
• Advocate on the participant's behalf with new and existing providers.
• Provide social service and benefit enrollment referrals (including housing, Social Security Disability benefits, CalFresh, etc.) and follow up to ensure referral utilization, with an emphasis on reducing stressors and barriers to regular, reliable care.
• Support participants through transitions of care, including helping participants to access timely information, determine options, set criteria for choices, and provide information to all providers.
• Support participant access to new providers where there is an unmet need.
• Support participant access to Central California Alliance for Health, Health Plan of San Joaquin, and Health Net for Health benefits, including transportation support.
• Provide crisis intervention as needed, including de-escalating and stabilizing clients in crisis through brief intervention and escalating support for the client to clinical consultants and other available interventions.

Health Literacy Skills Development:

• Assist in counseling participants and members of their broader support network in gaining additional health literacy skills including system navigation, self-advocacy, and accessing diagnosis-specific credible health information.
• Create and implement tools to support habit development and behavior change toward Health Action Plan goals.
• Attend appointments with participants, as appropriate, and reinforce information gained in appointments.
• Role model techniques related to the following: information gathering (asking questions, reviewing appointment summaries), care coordination, goal setting, and self-advocacy.
• Provide feedback and guidance about behaviors that will jeopardize regular and reliable access to care and/or health metrics.
• Provide recommendations and/or demonstrate low-cost techniques and resources that may benefit participant's wellness.

Responsibilities:

• Collaborates with their supervisor to develop overall program design, implementation, evaluation, and strategic planning and program growth.
• Supports the writing and submission of all necessary documents and reports to funder by deadlines.
• Provides mentorship and training to other team members, as appropriate.
• Acts as a proxy for program leadership at funder meetings when program leadership is out of the office.

Other:

• Provide effective outreach and timely response to engage all referrals made by funder and social service partners, including attending health fairs, making community presentations, etc.
• Maintain networking and referral relationships with relevant social service partners and other service providers.
• Work closely with clinical consultants to determine next steps if the participant's health status and/or cognitive/emotional ability to participate in the program appears to decline.
• Attends monthly Care Coordination meetings.
• Maintains all records in accordance with funder and program requirements.
• Attend trainings and participate in events relevant to key responsibilities
• Track and regularly report on key metrics for responsible function areas
• Leads and collaborate on special projects related to agency objectives as appropriate

Qualifications
QUALIFICATIONS, EXPERIENCE & ESSENTIAL JOB FUNCTIONS:

• Graduate degree in social work, psychology or related field, and registration with the California BBS/BOP (e.g. PhD, PSYD, LCSW, MFT, ASW, and AMFT) or currently enrolled in a graduate program for mental health and having completed half of the program.
• Bilingual Spanish/English preferred.
• Knowledge of principles and practices of modern clinical psychology, including abnormal psychology, personality theory, diagnostic interviewing, psychotherapy - including brief therapy and behavior change, basics of case management, systems theory, family therapy, community psychology, and community mental health.
• Ability to work as part of an integrated team and the capacity to be flexible, as needs and special events arise.
• Ability to determine the needs of individual situations regarding diagnostic and therapeutic techniques, taking an effective course of action, and follow through with effective treatment plans.
• Excellent speaking and writing abilities.
• Knowledge of use of computer systems such as Microsoft Office (Word, Excel, PowerPoint) and Salesforce or similar database applications.
• Ability to pass background clearance and clear TB Test.
• Non-Profit and Community Based Organization experience highly desirable.
• Demonstrates and models excellent "customer service" orientation, especially in the ability to interact with people at all levels within and outside the agency.
• Thinks independently and can make informed decisions when needed.
• Participates in individual and group supervision and other trainings as assigned.
• Attends program meetings and all staff meetings.
• Exercises extreme discretion with the ability to hold, balance and transmit public and confidential information needed by various parties.
• Proficient using MS Office products, particularly Word, Excel, Outlook and PowerPoint.
• Acquires or maintains proficiency in using Google Drive products, including Docs, Sheets, and Forms.
• Valid CA Driver's license
  • Auto insurance: Personal vehicle may be used for business related purposes; it is recommended you inform your auto insurance carrier.
• Current state-mandated guidelines requires employees in this position to be fully vaccinated against COVID-19, including booster shots. Accommodations may be available as required by law. Applicants who are offered a position will be asked about their vaccination status and applications will be required to provide proof of vaccinations against COVID-19 including booster shots. The agency can provide accommodations as required by law in certain circumstances

BENEFITS:

• Excellent Health benefits package for you and your family including:
  • Medical/dental/vision benefits with 95% employee & 80% dependent employer premium contribution and employer paid life insurance.
• Vacation, 15 paid holidays, 12 paid sick days upon accrual
• Employee Assistance Plan to support yours and your family's wellbeing and finances
• 403(b) retirement plan
• Work-life wellbeing & excellent work hours
• Supportive/Collaborative work environment
• Opportunities for Growth and Professional Development
  • License and Certification renewals reimbursed