AddressKaiser Permanente nurses advance the art and science of nursing in a patient-centered healing environment through their professional practice and leadership. Kaiser Permanente nurses are guided by an integrated nursing model that places patients and families in the center. Our nurses embody a set of core values and professional behaviors that define who we are. The Staff Registered Nurse - Virtual Nursing Care practices professional nursing as defined by the Georgia Registered Professional Nurse Practice Act and by organizational policies, procedures and guidelines. Provides Virtual Nursing Care for patients, members and families to restore and promote health and to prevent illness and injury. Collaborates with leadership and members of the Virtual Care Team to ensure the delivery of high quality, safe care and service.
Essential Responsibilities:
- Provides Virtual Nursing Care to patients within his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, and develop, implement and evaluate a nursing plan of care. O.C.G.A. S43-26-3(8).
- Monitors electronic messaging related to patient and provider requests and inquires. Manages the messages as appropriate or triages to physician or others as needed and responds timely and effectively to resolve patient requests and concerns.
- Determines appropriateness and acuity of needs based upon electronic messaging content and follow-up telephone contact.
- Applies advanced assessment and critical thinking skills to assess and triage patients virtually, via telephone, secure email, or other available electronic tools.
- Evaluates emergency situations and initiates appropriate nursing interventions. Leads the nursing response to medical emergencies. Ensures the readiness of the Virtual Care Team members to respond to emergencies, including appropriate resources and staff knowledge and skill.
- Directs other clinical support staff in the delivery of patient care.
- Assesses patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.
- Accurately documents patient data, actions, interventions and patient response according to established guidelines and policies.
- Leads or participates in quality improvement activities and/or initiatives.
- Serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
- Serves as a role model for quality and service and as a resource, coach and mentor for other members of the Health Care Team.
- Completes other department-specific procedures and Nursing Care within scope of practice and skill.
- Consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures.
- Access to protected health information (PHI) will be limited to the minimum necessary required to effectively perform your job.
- May perform other duties as assigned.
