Duties and Responsibilities
Essential Duties and Responsibilities
Provides clerical and administrative support to the Director of Special Services and Counseling. Also responsible for performing functions and tasks associated with the preparation, delivery and maintenance of department services.
Characteristic Duties and Responsibilities
- Provides general information regarding department services to students, faculty, staff, and members of the community.
- Supervises student employees including those participating in the federal work-study program.
- Oversees the maintenance and management of student records and files and is responsible for ensuring that documents are retained in accordance with FERPA and HIPPA guidelines.
- Manages and updates student records on student information database and other department forms, calendars and spreadsheets as needed.
- Prepares requisitions and other accounting/purchasing/receiving documentation; records and tracks department expenditures.
- Produces or orders documents, files, or textbooks in alternative formats as needed.
- Prepares paperwork for the hire and payment of note-takers, scribes and readers.
- Compiles data and reports relevant to the delivery and efficacy of services.
- As needed, issues equipment or provides reader/scribe services to students.
- Assist department staff as needed to facilitate delivery of services to students.
- Participates in on-campus and off-campus events intended to promote the college and department services.
- Performs tasks which may include but are not limited to responding to inquiries, answering calls, scheduling appointments, scanning, copying, and filing.
- As assigned by the Director of Counseling and Disability Services, future duties not specified in this job description that are essential and relevant to the delivery of services and support student success.
Qualifications/Certifications/Licenses/Skills
Required:
- 60 hours of college credit earned
- Valid Texas State Driver’s License, reliable transportation
- Associates Degree
- Work experience in community college setting or working with individuals with disabilities.
- Prior office work experience.
Knowledge, Skills and Abilities
- Skilled in human relations:
- Knowledge of the socio-economic conditions and ethnic culture of the student body;
- Ability to make group presentations and communicate in a positive, supportive, professional manner when interacting with students, parents, staff and community members.
- Preference for Bilingual applicants (English and Spanish);
- Computer word processing skills and knowledge in current computer technology;
- Be able to work extended hours such as nights and weekends when needed.
Additional Information
Supervision Received
Physical Requirements
Work Environment
Safety
Special Conditions
EEO Statement
Foreign Degrees
Disclaimer