Position Summary Details
The Stadium Dispatcher is responsible for dispatching cleaners to assigned areas of responsibility during or after events. A Dispatcher also establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. Part Time including Weekends.
Pay Rate: $19.00HR
Part Time; Including Weekends. Mostly evenings 5pm-1am
Part Time; Including Weekends. Mostly evenings 5pm-1am
Location: 401 E Jefferson St, Phoenix, AZ 85004
Responsibilities
- Support the performance of the planned and unplanned maintenance/service/ installation/control calls from managers.
- Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
- Schedules and dispatches cleaners to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
- Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers
- Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
- Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules
- Oversees all communications within specifically assigned areas
- Receives or prepares work orders and work schedules
- Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information
- Strictly adheres to all safety and regulatory compliance procedures
- Coordinates and arranges for necessary repairs in order to restore service and schedules
- Miscellaneous duties as assigned
Tracking:
- Monitors daily services and create/update a log sheet or service log
- Maintains periodic contact with service personnel to ensure completion of assigned duties
- Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight
- Creates reports to monitor activity and operations
Qualifications
- Must be 18 years of age or older.
- Customer Service Experience
- 1 Year of Clerical Experience
1 yr of similar work experience
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.