AddressDescription
About the Role:
You think you've got what it takes to be a Senior Technical Sales Instructional Designer?
Can you simplify complex topics and craft engaging learning experiences that stick?
Are you a pro at creating impactful slides and written content?
Have you developed courses that are easily deliverable in various formats - in person, online, and pre-recorded using Learning Management Systems?
Have you personally produced recorded material blending visuals and narratives, creating video, audio, and other learning aids?
Do you have a track record in designing training for both technical skills and soft skills?
Can you weave a compelling narrative that enhances learning?
What You'll Do:
Develop, improve, and maintain course material covering cybersecurity and soft skill aspects for solution architects and partner organizations
Establish and manage partner onboarding and certification programs.
Create high-quality written content, presentations, and course material for seamless integration into the LMS.
Deliver top-notch video presentations on various CrowdStrike product modules.
Lead learning projects by coordinating meetings, facilitating discussions, engaging SMEs, and setting clear milestones for deliverables.
Conduct thorough analysis of training requests to ensure accuracy and effort estimation for course development.
Efficiently collaborate and manage global teams and partners using distance learning technology.
Develop material for delivery via a learning management system.
Act as a subject matter expert assisting trainers and consultants in refining course content for customized delivery.
Manage course data and material in the learning management system to optimize service delivery.
What You'll Need:
Successful candidates will have experience in at least one of the following areas and a background in education. Teaching experience, although not mandatory, is beneficial for this role.
Experience creating technical content for a diverse audience range, from support technicians to executives.
Proficiency in eLearning tools such as Adobe Creative Suite, Articulate Storyline Suite, Vyond, and Canva.
Expertise in Incident Response, Network Operations, Sales support, or relevant domains.
Additionally, all candidates must demonstrate:
Excellent verbal and written communication skills.
Ability to meet deadlines independently.
Interest in continuous growth in technical and soft skills.
Strong project management abilities.
Capability to maintain a positive work environment and attitude.
Education:
Applicants should hold a Bachelor's or Master's degree in relevant fields including Education, Instructional Design, Computer Science, Cybersecurity, or related disciplines. Equivalent industry or military experience is a valuable asset.
Bonus Points:
Prior experience in HR, Consulting, Technical Training, or Sales Engineering is beneficial.
Background in a high-growth tech or cybersecurity firm.
Over 2 years of facilitating employee training, either in-person or virtually.
Understanding of sales processes from customer interest to post-sales adoption.
