Sr. Software Quality Analyst (It)

Job Description
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client's needs and tailoring innovative healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
Job Summary
Lead a team of SQA Analysts in conducting test analysis, test planning, and test execution. Manage Software Quality assurance verification activities in order to ensure that MultiPlan applications function correctly and that they meet the requirements of the Company's customers.
Job Roles and Responsibilities

1. Collaborate with product owners, developers, and other stakeholders to understand software requirements and acceptance criteria
2. Develop comprehensive test plans and test cases to validate functionality, performance and reliability
3. Execute manual and automated tests with meticulous attention to detail, analyzing results and identifying areas of improvements
4. Designing, implementing and maintaining automated test scripts using industry-standard tools and frameworks
5. Perform thorough regression testing to ensure the stability of existing features after changes are made, while minimizing the risk of regression issues
6. Document defects and track them through resolution, working closely with development team
7. Participate actively in code reviews and provide constructive feedback on quality-related issues to foster a culture of continuous improvement
8. Collaborating with cross-functional teams to continuously improve testing processes and methodologies, leveraging feedbacks and lessons learnt from previous projects
9. Provide leadership and guidance to the quality assurance team, including mentoring junior team members and facilitating knowledge sharing
10. Lead by example in promoting best practices for testing, documentation, and quality assurance processes with the organization
11. Ensure compliance with HIPAA regulations and requirements
12. Demonstrate commitment to the company's core value
13. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Please note due to the exposure of PHI sensitive data - this role is considered to be a High Risk Role.
This addition emphasizes the candidate's responsibilities in providing leadership, fostering collaboration, maintaining documentation, and offering guidance within the quality assurance team and across the organization
JOB SCOPE:
The incumbent works with appreciable latitude to make judgments and act independently within general guidelines and standards. An incumbent possesses and applies a broad knowledge of principles, practices, and procedures of specialization to the completion of difficult assignments. Matters of a more complex nature or outside those standards are discussed consultatively with appropriate business owners to determine proper resolution. Incumbent may serve as the lead in team projects.
Requirements
Requirements
Required Technical Skills:

• Strong understanding and experience in API testing, including testing RESTful and SOAP APIs using tools such as Postman, SoapUI, ReadyAPI or similar
• Experience with automated testing frameworks and tools such as

• Junit/TestNG: For unit testing in Java
• Cucumber/Gherkin: For behavior-driven development BDD testing
• Jenkins: For continuous integration and continuous development (CI/CD) automation
• JMeter: For performance testing
• Robot Framework: For acceptance testing and acceptance test-driven development (ATDD)

• Hands-on experience in automated testing tools such as Selenium, including creating and maintaining automated test scripts
• Proficiency in SQL and PL/SQL, with ability to write and execute complex queries for data validation and verification purpose

• Experience working with project management and collaboration tools such as Jira, Confluence, including creating and updating user stories, tasks, and test cases, tracking defects, and documenting test plans and results

Preferred:

• Minimum Bachelor's Degree, or 10 years of IT experience working with software

• Minimum 7 years of experience in Software Quality assurance, with focus on manual and automated testing
• Knowledge of healthcare domain terminologies and experience in testing claims processing system is highly desirable
• Relevant certifications such as ISTQB or CSTE
• Experience working in Agile tea. Familiarity with Agile/Scrum development methodologies

Other Skills:

• Excellent communication and collaboration skills, with ability to work effectively in a team environment
• Strong analytical and problem-solving skills, with meticulous attention to detail
• Proven ability to lead and mentor junior team members, fostering a collaborative and supportive work environment
• Proven expertise in testing methodologies, test planning and test case development
• Experience in providing guidance and support to stakeholders on quality-related matters, advocating for quality assurance best practices, and ensuring alignment with industry standards and regulations
• Ability to operate in a dynamic change environment

This addition communicates the expectation for candidate to be open to traveling to the office when required, ensuring alignment with company's work policies and procedures
COMPENSATION
The salary range for this position is $115K.Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:

• Medical, dental and vision coverage with low deductible copay
• Life insurance
• Short and long-term disability
• 401(k) + match
• Generous Paid Time Off
• Paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Summer Hours

EEO STATEMENT
MultiPlan is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.