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Form of workJOB TITLE: Sr. Salesforce Solution Architect, Service Cloud Developer
JOB LOCATION: Remote, USA (with occasional travel on-site to San Carlos, CA or Austin, TX)
PRIMARY RESPONSIBILITIES:
Sr. Salesforce Solution Architect, Service Cloud Developer is responsible for collaborating with our business stakeholders to develop a scalable Salesforce architecture, vision and strategy that enables best-in-class business outcomes. This role collaborates with the Product team to prioritize backlog and is responsible for ensuring the solution design and system deliverables meet the defined acceptance criteria.
Reporting into Dir, CRM systems, our Solution Architect would be translating client requirements into the architecture for key client needs. Solution architect would understand the scope of the project and validates the correct resources for the project, maps business functional requirements to system/technical requirements, and ensures alignment of planning and solutions with Stakeholders goals. Someone who can roll up the sleeves and act as an individual contributor/ Sr. Developer.
QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES:
#LI-Remote
#LI-KK1
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Remote USA
$111,600 - $139,500 USD
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com .
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page
JOB LOCATION: Remote, USA (with occasional travel on-site to San Carlos, CA or Austin, TX)
PRIMARY RESPONSIBILITIES:
Sr. Salesforce Solution Architect, Service Cloud Developer is responsible for collaborating with our business stakeholders to develop a scalable Salesforce architecture, vision and strategy that enables best-in-class business outcomes. This role collaborates with the Product team to prioritize backlog and is responsible for ensuring the solution design and system deliverables meet the defined acceptance criteria.
Reporting into Dir, CRM systems, our Solution Architect would be translating client requirements into the architecture for key client needs. Solution architect would understand the scope of the project and validates the correct resources for the project, maps business functional requirements to system/technical requirements, and ensures alignment of planning and solutions with Stakeholders goals. Someone who can roll up the sleeves and act as an individual contributor/ Sr. Developer.
QUALIFICATIONS:
- 6+ years' of experience within the Salesforce ecosystem as a Solution Architect
- Required Skills/Experience
- BTech/BE (Computer Science/Information Technology)/MBA. Hands-on experience on business process mapping.
- Understanding of overall SFDC architecture & landscape. Good understanding of Salesforce configurations.
- Business requirement gathering, client interaction, analyzing the business requirement, mapping them to Salesforce product testing and features.
- App Exchange Product Knowledge.
- Requirements to SFDC Functionality and develop scope, effort estimates, resource plans, and implementation timelines.
- Deep knowledge of Sales Cloud, Service Cloud, Communities and Salesforce ecosystem. Extensive experience in CTI, Service Cloud features Knowledge Management, Live Agent, Entitlements.
- Extensive hands-on experience on Service cloud, Omnichannel, Open CTI Salesforce methods is a must-have.
- Significant experience with Salesforce suite of products, especially Service Cloud, Sales Cloud, and/or Community Cloud
- Cross training peers and mentoring teammates
- 5+ years of Salesforce platform experience (Service Cloud, General Configuration, etc
- 4+ years of Salesforce development experience (APEX, Visualforce, Portals / Communities) Deep understanding with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services
- Experience in designing and building cloud apps
- Salesforce Certifications (Admin, Consultant, Developer and Architect)
- Primary Skills : Lightning/Aura, Integration Concepts, LWC
- Secondary Skills: Apex, JavaScript
KNOWLEDGE, SKILLS, AND ABILITIES:
- 5+ years of Salesforce platform experience (Service Cloud, General Configuration, etc.
- 4+ years of Salesforce development experience (APEX, Visualforce, Portals / Communities)
- Deep understanding with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services Experience in designing and building cloud apps
- Salesforce Certifications (Admin, Consultant, Developer and Architect)
- Primary Skills : Lightning/Aura, Integration Concepts, LWC
- Secondary Skills: Apex, JavaScript
- Must Have Skills: Salesforce Service Cloud architecture Omni Channel implementation (End to end) Open CTI methods
#LI-Remote
#LI-KK1
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Remote USA
$111,600 - $139,500 USD
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com .
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page
