Sr. Program Manager, Tech - Supply Chain Technology

Job Description

A successful Program Manager is responsible for leading multiple projects, developing strategic goals for technology use and Supply Chain systems, driving initiative level technology projects, implementing, and managing cross functional projects, influencing and creating solutions to solve problems across planning and Supply Chain.

In this role, you will be responsible for the interaction with business partners and technical engineers in a cross functional environment in an effort to support varying degrees of mid-sized to XL programs and projects.

A day in the life…

• Lead the planning, execution, and closure of multiple projects within the Supply Chain systems and technology domain
• Develop and maintain a comprehensive project portfolio, ensuring alignment with business objectives and technology strategy
• Prioritize projects and programs based on strategic importance, resource availability, and business impact
• Build, mentor, and manage technical and business project resources ensuring accountability for project deliverables
• Foster a collaborative and results-oriented culture, driving project deliverables and continuous improvement
• Establish and maintain strong relationships with key stakeholders, including Technology and Supply Chain Leaders, IT Technicians, and Senior Leaders
• Develop and manage program budgets, ensuring efficient allocation of resources
• Identify, assess, and mitigate project risks and issues proactively
• Ensure the delivery of high-quality solutions by implementing best practices, quality standards, and partnerships for UAT criteria
• Oversee the testing and validation processes for Supply Chain systems and project deliverables

Behavioral Competencies

• Communicates clearly and concisely, in written and oral formats about decisions, plans, and tasks
• Minimizes use of jargon to ensure understanding by specific audiences
• Listens effectively and asks questions to identify needs and share information
• Actively seeks, absorbs and takes action on feedback
• Leverages communication standards to distribute information to appropriate audience
• Contributes constructively in team meetings and cross-discipline collaborations
• Proactively resolves upstream dependencies
• Demonstrates an ability to resolve conflict

Key Qualifications

• Proven experience leading coordinated effort to accomplish predefined goals
• Proven experience in communicating clearly to broad and diverse audiences
• Ability to translate technical requirements into plans
• Proven experience as an IT Program Manager or a similar role, with a track record of successfully managing complex Supply Chain Technology projects
• Strong knowledge of Supply Chain systems, including Warehouse Execution System (WES), Warehouse Control System (WCS), Warehouse Management System (WMS), Material Handling Equipment (MHE) systems, and related technologies
• Excellent leadership, communication, and interpersonal skills
• Strong problem-solving and decision-making abilities
• Experience with varying project management methodologies (ie waterfall, agile)
• Proficiency in project management software tools and collaboration platforms such as Jira and Confluence
• Stakeholder relationship management

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Seattle, WA - 130,000.00 - 201,500.00 USD Annually (depending on experience) This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf