Sr. Operations Manager

Verst Logistics

Senior Operations Manager

Lexington, KY

$125,000 per year

Position Summary:

Manages all aspects of multiple warehouse operations including office, shipping & receiving, customer relations, quality, sanitation, asset utilization and security. Serves as primary contact for suppliers and customers utilizing designated facilities and is expected to attract, retain and grow warehouse business.

• 401k
• 401k matching
• Dental Insurance
• Flexible Spending Account
• Health Insurance
• Health Savings Account
• Life Insurance
• Paid Time Off
• Referral Program
• Vision Insurance

Duties and Responsibilities:

Essential Functions:

• Directs personnel to achieve prescribed operational objectives and ensures timelines are met with the highest regard for quality, safety, inventory control and customer satisfaction.
• Establishes Standard Operating Procedures (SOP) for all production functions to ensure the consistent application of principles by associates.
• Manages controllable costs in accordance with budgeting parameters and reviews the monthly P&L for variances from budget.
• Participates in budget preparation and revenue/account analyses and ensures the accurate preparation and timely distribution of reports to the VP of Warehousing on a timely basis.
• Develops and maintains a productive work team through proper application of management skills in the hiring, coaching, training, and disciplinary action processes.
• Assigns leadership for specific warehouse sites and ensures proper reporting processes and procedures are in place.
• Tracks and provides appropriate disciplinary action and motivational techniques to employees on a timely basis.
• Develops, implements and directs programs and training to ensure the safety of all personnel, equipment and property and enforces safety rules and guidelines.
• Enforces and ensures compliance with company policies and procedures and federal, state and local regulations.
• Establishes and maintains a professional and courteous relationship with all customers.
• Assists in ensuring the security of the facility and its employees, contents and surroundings.
• Implements continuous improvements in processes.

Marginal Functions:

• Visits customer sites as needed to ensure overall customer satisfaction.
• Represents the company at business and industry events as needed.

Job Specifications:

• High School Diploma or equivalent.
• Minimum of 5 years prior experience in a warehouse environment
• Minimum of 5 years prior supervisory experience with emphasis on leadership, supervision, motivation, communication and planning.
• Broad knowledge of warehousing operations and warehouse management system technology.
• Ability to develop reliable bid proposals for warehousing space and services as needed.
• Intermediate computer skills using Microsoft Office and software applications, and accurate typing skills (25 WPM minimum)
• Excellent leadership, interpersonal and communication skills, written and verbal.
• Ability to prioritize, organize and handle multiple tasks in a fast paced environment.
• Ability to work efficiently with a professional, customer friendly attitude.

The duties and responsibilities listed above are representative of the duties of the position, and do not include all the tasks that the incumbent may be required to perform. The incumbent must be able to perform all of the essential functions of this job, either with or without reasonable accommodation.

About Verst Logistics

Verst Logistics is a family-owned company that offers Fulfillment, Packaging, Warehousing and Transportation solutions to our customers. In 1966, our founder, William G. "Bill" Verst, set out to build a customer-first, no nonsense warehousing company in Northern Kentucky. The kind run by honest, hardworking people who always do the right thing to get results for our customers. We've since expanded well beyond that initial vision, both in terms of our physical scale and our solutions.

Our Core Values

At Verst, we believe that the standard of behavior that have helped our company achieve success over the years are represented in the fabric and makeup of our organization. As we continue to grow, it is critical that we recognize and strive to follow our values, not just in business but in our lives outside of the business environment as well.

INNOVATION; The introduction of new collaborative ideas and solutions.

EXCELLENCE: The passion to deliver exceptional service in all aspects of our activities.

RESPECT: High regard for time, knowledge and concerns of others while always demonstrating integrity and trust.

SAFETY: A goal of no injury or adverse customer, environmental or community impact while doing our work.

TEAMWORK: Collaboration with individual and group accountability toward a common objective.

VLSIJ

Experience

• 5 year(s): 3PL Warehouse
• 5 year(s): Senior Leadership/Supervisor

Behaviors

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization