Sr. Mgr-Webinars,Publications & Content

Summary

The Sr. Manager – Webinars, Publications & Content Integration directs a team responsible for creating the content and product development of webinars and publications for internal audit professionals, and partners with internal teams to create and implement plans for working with external partners. This content integration responsibility includes partnering with internal and external partners to drive successful plans for how we work with partners and may include reviewing content, creating plans to operationalize, and driving project plans to ensure the deliverables are met.

Essential Duties and Responsibilities

• Lead a team responsible for webinars, publications and content integration, coaching them to meet goals and achieve success; nurture team member growth and personal development.
• Collaborate with internal and external stakeholders to develop, implement and maintain leading edge webinars and publications that meet or exceed budgeted and forecasted revenue goals.
• Develop and manage budget and forecasting for webinars and publications.
• Identify and recruit qualified experts and thought leaders in internal auditing for content development in webinars and publications.
• Partner with marketing and sales to clearly communicate the value proposition for webinars and publications to support revenue driving efforts.
• Identify innovative content and program development opportunities, and partner with internal teams to drive implementation of innovative ideas.
• Develop and manage project plans related to integrating 3rd party content into our systems and processes and co-development efforts.
• Represent the product development team in discussions with partners and other 3rd parties, identifying and involving relevant stakeholders from within the team.
• Partner with the Commercial & Affinity Partnerships (CAP) team to align contractual agreements with planned implementation and operationalization.
• Transition projects to a fully operational state, ensuring that deliverables align with the project plan and associated contracts.
• Support the affiliates by providing expertise on the current product catalog and answering inquiries about product content.
• Develop executive summaries and dashboards to drive communication about the status of program development and other related activities.
• Stays up to date on information and trends related to the internal auditing profession to ensure that content is supporting the profession today while addressing future needs and direction for the profession.

• Other duties as assigned.

Supervisory Responsibilities

Has oversight of direct reports. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong program/project management skills with an emphasis on project execution.
• Develop experience with publications and/or webinars.
• Experience with contract negotiation and vendor management.
• Experience with instructional design models and methods.
• Exceptional verbal and written communications skills.
• Demonstrated experience prioritizing and balancing multiple, ongoing high-profile projects with ability to meet critical deadlines.
• Ability to consider the global perspective and applicability of projects and content.

Education and/or Skills:

• Bachelor’s degree in business, education or similar course of study.
• 5 or more years of experience in product development/management, project management or a role that supports learning product revenue.

Technical Skills

Expert ability to work and understand digital infrastructure and software related to web development and design, Google Analytics, and marketing automation.

• SmartSheet experience preferred.
• LinkedIn Sales Navigator experience preferred.

Certificates, Licenses, Registrations

A Certified Association Executive (CAE), or similar credential in leadership or association management is desirable.

Language Skills

Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.