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SalaryOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. This Senior Manager Technology invests in our Purpose by advancing the Commercial and Customer Portfolio through their leadership on the Digital Platforms Team which in c lude s agile development for southwest.com , the Customer mobile apps (iOS, Android, and mWeb ), and swabiz.com . This leader will support the Marketing, Digital Experience, and Southwest Business agendas by collaborating and engaging daily to deliver successfully for our C ustomers and to provide our Employees a high level of support and care. The Senior Manager Technology is passionate about developing our People and leading innovative solutions to drive the future of Technology at Southwest.
Additional Details:
This role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in a regional location determined by business need. Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible .
Please note, while this is a regional position, there is a limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences .
Model the Southwest Way
Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization
Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc.
Lead the resolution of organization, team and individual issues, making appropriate decision
Develop and execute strategies and processes to improve performance and the value of products and services provided
Lead cross-functional Teams to deliver solutions and services to meet enterprise needs
Provide Technical thought Leadership related to assigned functional areas
Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products
Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities
Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams
Work with Technology and business partners to measure financial benefits and demonstrable business value
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Advanced knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising
Advanced knowledge of personnel practices and regulations
Advanced knowledge of software development practices, concepts, methodologies, tools and trends
Advanced knowledge of mobile platforms and custom development
Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams
Ability to provide tactical leadership for Team(s)
Ability to work in a highly collaborative environment
Ability to set long-term vision and strategic planning for areas of responsibility and dedicate focus toward innovation and continuous improvement
Ability to use appropriate motivation and influence techniques to achieve desired Team results
Ability to maintain financial control and accountability on capital and operating expenses for all assigned areas of responsibility
Ability to set and manage stakeholder expectations
Ability to deliver quality projects on time and within budget
Ability to manage projects using the organization's project management methodology
Education
Required: High School Diploma or GED
Required: Required: Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent formal training
Experience
Demonstrated experience in directly or indirectly leading team(s)
Fully functioning, broad knowledge in:
A Business and/or Information Technology environment
Leading teams and providing work direction
Preferred: Strong leadership and communication skills needed to direct and mentor team members on organizational initiatives, provide feedback and support career growth
Preferred: Experience Leading Leaders and guiding them in delivering strategic initiatives
Preferred: Set long-term vision and strategic planning for area of responsibility
Preferred: Maintain financial control and accountability on capital and operating expenses for all assigned areas of responsibility
Preferred: Ability to work in a highly collaborative environment
Preferred: Dedicated focus toward innovation and continuous improvement and a proven track record of strategic and data-driven decision making- finding ways to move forward
Preferred: Cultivate, support, and promote an organizational culture that provides for high performance, high morale, integrity, teamwork, and work-life balance
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Air travel with frequent overnight stays required
Ability to work extended hours as needed
Pay & Benefits
Competitive market salary from $ 166,850 per year to $ $185,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck *
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount does not guarantee employment for any particular period of time .
*** ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
03/31/2024
