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SalaryProfessional AffairsSr. Manager, US and Canada (Memphis, TN or remote)
Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.
This position will provide leadership in the management of the HCP Engagement process for the US and Canada regions. You will manage a team of contract, engagement and payment specialists responsible for ensuring the appropriate and compliant engagement with Health Care Providers, as well as oversee Royalty activities and the Grants and Sponsorship process and committee.
What will you be doing?
- Lead the Professional Affairs team responsible for managing HCP engagements with the US and Canada, including HCP consulting, royalty agreements, grants and sponsorships and open payment reporting.
- Leads the HCP/HCO defined onboarding and renewals process, rate determination via established rubric, contract and payment activities.
- Continually ensures department collaborates with compliance to develop, implement and train on department and compliance policies and SOPs.
- Collaborate with compliance and the global partners to development a training curriculum and perform ongoing maintenance, including coordination and communication to partners; implement training materials and resources to support development and knowledge attainment; update and maintain training materials to ensure accuracy, relevance, and effectiveness to meet evolving needs of the organization
- Provide guidance to the business partners on HCP engagement policy and procedures.
- Direct, manage, and educate business partners on the use of the HCP Engagement Platform to ensure effective, proper and consistent consultant use and engagement.
- Lead grants application, approval, contracts and payment process. Oversees the US and Canada third-party review committee
- Assure alignment with global Professional Affairs peers on cross-border HCP engagement processes and procedures.
- Run, modify, and support as needed with implementing internal policies and procedures based on procedural or policy changes; develop and track compliance metrics to identify weaknesses in procedures and proactively address remediation
- Represent the US and Canadian needs for all processes and systems relating to the HCP engagement, grants, sponsorship and royalty functions.
What will you need to be successful?
- Bachelors degree or equivalent
- 5+ years Professional Affairs experience, managing HCP engagements and the payment process
- 2+ years experience managing a team within medical education/HCP operations etc
- Possesses strong communication skills (oral and written), comfortable interacting with clinicians and driving internal process change when appropriate.
- Ability to exercise judgement within the confines of a defined procedure
- Ability to handle multiple assignments and perform in a diverse cross-functional, cross-business matrixed environment.
- Interfaces with a variety of management levels on significant matters, often requiring coordination of activity across organization.
- Strong leadership and influence management skills
- Manage, hire, develop and performance manage those within function
You Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
- Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
- Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
- Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
- Flexibility: Hybrid Work Model (For most professional roles)
- Training: Hands-On, Team-Customized, Mentorship
- Extra Perks: Discounts on fitness clubs, travel and more!
Smith+Nephew is committed to the full inclusion of all qualified individuals. As part of this commitment, Smith+Nephew will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please alert the recruiter if you are selected to move forward.
The anticipated base compensation range for this position is $120,000-150,000 USD annually and the compensation offered will depend on the candidate’s qualifications. You may also be entitled to receive bonus and benefits, which may include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, and a variety of wellness offerings.
Smith & Nephew follows the Pay Transparency and non-discrimination provisions described by local and state policies.
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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