Sr Manager, Marketing Operations

Job Description

Senior Manager, Marketing Operations

R-01221519 

This role can sit anywhere within the United States.

Thermo Fisher Scientific is the world leader in serving science, with annual revenue over $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them.

The Sr. Manager Marketing Operations will evolve processes and operational capabilities across the global Pharma Services Group Marketing team to improve quality, efficiency, and value delivered by our marketing resources. The scope for this role will include leading and evolving end-to-end processes.

The Sr. Manager Marketing Operations will be adept at leading organizational change, process improvement and effective marketing process training.

Key Responsibilities: 

• Design, develop and optimize project workflows ensuring that systems, standards, processes, and tools are in place to support end-to-end marketing creative and production workflows with a focus on digital technology integration and automation.

• Develop, evolve and supervise financial planning and expense management processes related to all Pharma Services Group marketing activities. Function as the primary point of contact with Finance for monthly expense reporting and forecasting. Provide monthly reporting to Marketing budget owners.

• Accountable for providing insight and recommendations for financial models/processes to facilitate and manage a centralized creative resources annual operating plan.

• Support the annual planning process.

• Effectively lead change and achieve adoption through development and implementation of organizational change, training and communications strategies.

• Develop and maintain documentation of workflow processes and procedures.

• Evaluate and improve functionality to increase organizational efficiency, agility and value—inclusive of identifying and researching tools, software and methodologies.

• Develop critical metrics and lead data collection, feedback, measurement, analysis and communication of results. Provide insights and recommendations to support strategic, tactical and financial decisions.
   
• Optimize production and planning efficiencies by working cross-functionally to forecast demand, identify resources needed, and address efficiency gaps while quantifying expense, time and cost savings.
   
• As needed, secure new marketing services platforms/portals/vendors, inclusive of the development of requirements, review of estimates and establishment of service level agreements.
   
• Effectively recruit, hire, coach, develop and manage people.

• Other related duties as assigned

Minimum Requirements/Qualifications:

• Bachelor’s degree in marketing, business or related field or equivalent work experience
• 5-7 years’ work experience in marketing management/business operations
• Minimum 2 years’ experience using Workfront
• Minimum 2 years’ experience leading and developing people
• Excellent skills with Microsoft Office with a focus on Excel
• Skilled at learning new technologies
• Ability to envision and lead change, collaborate and communicate to facilitate change
• Strong relationship building skills
• Ability to prioritize multiple tasks
• Strong financial, analytical and problem solving skills
• Experience with RACI, Agile methodologies, and Practical Process Improvement preferred

Non-Negotiable Hiring Criteria:

• Bachelor’s degree in marketing, business or related field or equivalent work experience
• Minimum 2 years’ experience using Workfront
• Minimum 2 years’ experience leading and developing people
• Excellent skills with Microsoft Office with a focus on Excel
• Skilled at learning new technologies
• Ability to collaborate and communicate to facilitate change
• Strong analytical and problem solving skills

Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Compensation and Benefits

The salary range estimated for this position based in North Carolina is $118,100.00–$177,200.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards