Sr. Manager, Learning & Development

Company Overview

Lennox International Inc. (LII) is a global leader in energy-efficient climate-control solutions. Dedicated to sustainability and creating comfortable and healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our air conditioning, heating, indoor air quality, and refrigeration systems.

 

Heatcraft Worldwide Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions to customers in more than 70 countries. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products for their five market-leading brands: Bohn, Larkin, Climate Control, Chandler, and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.

 

Location: Stone Mountain, GA (Hybrid)

Job Description

WHAT YOU'LL BE DOING

The Sr. Manager of Learning and Development will be responsible for driving the learning and development programs and initiatives across the business including both technical/factory focused internal training along with leadership development programs and customer-facing external training programs. Developing and implementing a multi-year vision and roadmap to identify and consolidate existing training and learning within the business while creating/authoring and potentially identifying appropriate third-party external training partners to supplement internal efforts. This role will partner with business leaders to provide organizational development through the implementation of learning and leadership development programs.

 

• Serve as the subject matter expert on learning and organizational development issues and assesses needs through research and consultation with the business.
• Leverage data, surveys, direct feedback, and industry practices to influence learning and development strategy, career management programs and practices, leadership development initiatives, and employee and customer learning experiences.
• Identify, design, and facilitate both internal and external learning and development solutions focused on building the leadership skills of emerging leaders, front- line supervisors, and managers.
• Consult with managers to match external learning and development solutions to employee(s).
• Develop high-quality innovative leadership development solutions, incorporating a blended approach to delivery.
• Design and deliver core learning materials focused on promoting the application of organizational competencies.
• May create collateral materials to support classroom trainings.
• Establish program deployment strategies and facilitate associated train-the-trainer or adjunct trainer programs.
• Manage designs and implements learning program policies and procedures relating to organizational development.
• Evaluate the learning and leadership development programs to determine effectiveness and manage continuous improvement initiatives.
• Consult with managers to match external learning and development solutions to employee(s).

Qualifications

WHAT WE ARE LOOKING FOR

In order to be successful in this role, you will need to have the following:

 

• Bachelor's degree is preferred in Human Resources or a related field or equivalent experience.
• 10 years related experience with a minimum of 3 years designing and delivering learning and leadership development solutions.
• Facilitation certification with one or more major learning content provider(s) preferred.
• Ability to travel as needed.
• Interpersonal and leadership skills with the ability to collaborate with top management and influence team members.
• Solid consulting, coaching and development skills; executive coaching experience preferred.
• Strong project management and communication skills (oral and written).
• Strong classroom management and facilitation skills and webinar delivery skills.
• Applied knowledge of learning theories, instructional design methodologies and the ADDIE Model.
• Proven experience with designing and delivering learning programs at both the corporate and field location level.
• Experience with blended learning techniques (e-learning, instructor led, etc.).
• Experience in organizational development and/or organizational performance consulting and facilitating organizational effectiveness initiatives that promote employee engagement preferred.
• Technically savvy with the ability to oversee and use learning development software programs.
• Background with Learning Management Systems a plus.

 

The Compensation range for this position is approximately $114,000 - $149,000 and will be based on the candidate's qualifications, experience and education.

 

 

WHAT WE OFFER

At Heatcraft, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Lennox offers employees a variety of flexible work options. This position is a hybrid role working Monday through Thursday in the office with the option to work at home on Friday.  

 

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401K with company matching and 1-year bonus
• Employee Stock Purchase Program
• Community involvement opportunities
• Robust Employee Assistance Program
• And much, much more!

 

WE VALUE DIVERSITY

Here at Heatcraft, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox/Heatcraft is an equal opportunity employer.

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Employment Type: OTHER