Sr Cons Learning ( Remote)

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Performance Enablement Group is looking for a Senior Learning Consultant to support Personal Lines, Small Commercial, Claims Operations and Claims Core. The Sr. Learning Consultant partners with internal business customers and designs and develops performance-based, engaging learning experiences for claims employees.

Responsibilities:

• Consult and/or collaborate with project team, training leadership, and business leaders on potential learning solution and performance support design and strategy.
• Propose learning solution / performance support design and strategy and revise based on feedback.
• Obtain approval signoff from appropriate resource(s).
• Gather or create necessary content.
• Partner with Content Curators to ensure performance support content is integrated into performance support tools.
• Create learning materials based on the agreed upon learning solution / performance support design and strategy.
• Utilize blended learning approaches potentially including, but not limited to, the following: competency skills inventories, activities, knowledge checks, case studies, claim simulations, self-directed learning, virtual and face-to-face instructor-led modules, Drills.
• Utilize appropriate eLearning tools as required to complete project work. Examples may include Articulate Storyline, Rise, Camtasia, Drillster, video, audio, etc.
• Ensure all deliverables are consistent with design best practices and e-learning standards.
• Ensure learning materials are engaging, interactive & performance-based, as is appropriate for the target audience.
• Decide on the criteria used to measure learner’s performance and develop assessment instruments to assess skill and knowledge acquisition, and speed to proficiency
• Utilize a material review process to gather feedback and enhance materials based on legal, subject matter expert, business leaders, peer, and learning leader reviews.
• Obtain approval signoff from appropriate resource(s).

Qualifications:

• Excellent writing and editing skills, including spelling and proper grammar
• Strong attention to detail
• Skilled with Microsoft Office Suite of products
• Superior verbal and written communication skills
• Well-developed critical thinking skills
• Demonstrated time management skills
• Strong project management skills
• Working understanding of adult learning theory
• Proficiency developing with the ADDIE design methodology (experience with AGILE methodology a plus)
• Effective relationship-building, collaboration, and consultation skills in a corporate environment
• Experience with e-learning software a plus
• Claims experience a plus.

This role-can be Hybrid or Remote as aligned with the Hartford’s Return-to-Office initiative.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age