Job Description
12+ months
Hybrid - Austin, TX.
Rate : $55-60/hr.c2c
Client : Banking Domain
Remote for people only based in in Texas. (3-5 Days a Months ) when required.
This position will support the implementation of the CRM project, performing advanced, senior-level business analysis work. The Business Analyst serves as the conduit between the program/customer community and the software development team through which requirements flow.
This BA will be involved at some level throughout the entire software development life cycle. Upon establishment of the requirements baseline, the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.
Requirements:
- 8 yrs. Eliciting requirements from interviews with customers and creating well-written system requirements documents.
- 8 yrs. Software Development Life Cycle (SDLC)
- 8 yrs. Business process re-engineering and software process flow improvement
- 8 yrs. Development of user stories and use cases that conform to business analysis best practices.
- 8 yrs. Designing mockups and/or wireframes that conform to UX best practices.
- 5 yrs. Eliciting and documenting requirements for enterprise-level CRM project(s)
- Prior experience with CRM tool(s) such as SalesForce, Dynamics 365, etc., preferably in the public section
- Demonstrated work experience with the requirements management software "Modern Requirements".
- Demonstrated work experience with the issue tracking software "Atlassian Jira".
- Prior experience working for a state agency.