AddressThis position provides analytical and project management leadership to Accounting and key business partners and will act as one of the points of contact on moderate to high complexity transformational initiatives defined by the management & senior leadership teams. This position is responsible for leading continuous improvement, developing and executing detailed project plans, reporting to Senior Management & the field, and other tasks as assigned.
PRIMARY DUTIES AND RESPONSIBILITIES
- With minimal direction, Partner with project customers to solidify initiative scope, timelines, budget, and resources. Assemble and lead project teams through the execution of defined objectives. Create and execute project plans, stakeholder analysis, risk logs, communication plans and other project framework artifacts as defined by CarMax’s Project Norms. Review deliverables and prepare for stakeholder and sponsor reviews. Ensure project artifacts are complete, current, and stored appropriately. Work with project team members and other resources to remove project obstacles. Manage day to day project operational aspects with internal and external business partners/stakeholders (stores, home office departments, and vendors), customers and project team members.
- With minimal direction, Lead and support continuous improvement. Responsibilities include but not limited to facilitating medium to large cross-functional working sessions, training department associates on implementation and change management best practices, rollout of new concepts and sustainment, and providing business areas with consultative support on medium to large continuous improvement initiatives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Thinks logically and has a thought process that is practical and grounded
- Takes time necessary to make right choice, does so quickly if needed
- Uses resources to find answers; asks questions to gather information
- Considers impact of decisions
- Speaks up and expresses opinion appropriately
- Takes responsibility for own actions
- Embraces Change
- Demonstrates active listening skills; is conscious of non-verbal communication
- "Reads" the situation and adapts communication style appropriately
- Partners with others to best serve the customer
- Seeks win-win solutions to customer issues
- Prioritizes customer service over non-customer tasks
- Leadership, relationship & collaboration experience amongst peers. Ability to motivate peers.
- Process improvement experience
- Maintains high energy and stays productive
- Takes initiative and works independently
- Builds and maintains strong relationships; partners with others inside and outside of area
- Cooperates and works well with others; resolves conflict in a positive manner
Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center* and have a Hybrid work arrangement
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will be considered for this specific role.
Education and/or Experience
- CSM, PMP or Six Sigma Green Belt certification (preferred)
- Bachelor’s degree in Accounting, Finance or related business degree
- 3-5 years project/process management experience
- Demonstrated top-caliber analytic and problem-solving skills
- Passion for business and a desire to develop into a strong business leader
- Computer skills: SharePoint & Microsoft Office (Excel, PowerPoint, Project, Visio, Outlook, and Word)
- Ability to communicate in a clear and open manner through verbal, written, and non-verbal methods
- Ability to comprehend and apply mathematics
- Ability to think logically and use available resources to make good decisions
- Ability to read and comprehend business reports and analyses
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
