Address
SalaryMerge Storytelling and Technology
We MERGE storytelling with technology by offering marketing and technology clients full-service capabilities including strategy, creative, experience engineering, performance marketing, media, and marketing operations platforms. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Facebook, Adobe, Kate Spade NY, Coach, The North Face, Facebook, Subway, BlueCross BlueShield, Abbott, Supernus, Seqirus, GE Healthcare, CVS/Aetna, Brigham Health, Indiana University Health and Eaton Vance to name a few. With 750+ employees across offices in Chicago, Boston, NYC, Atlanta, Denver, Kansas City, L.A., and Montreal, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.
As our Sr. Account Executive, you will…
Be Accountable and Responsible
For supporting the day-to-day activities of assigned account(s) while coordinating effectively with the client brand team and extended partners on the development of tactics. You'll be an agile member of the team who fields frequent client requests and collaborates internally for strong thought leadership and best-in-class work. The position begins to demonstrate a strategic understanding of the client business and provides sound and responsible assistance to the team.
You will be upbeat, optimistic, and happy to help the team. Key role responsibilities include:
- Assists in all facets of account services and client management as directed
- Actively participates in internal and client status meetings
- Effectively communicates client feedback to cross-functional agency team and keeps team apprised of changes or updates to account in a timely manner
- Assists in managing projects through client review process
- Develops an understanding of the brand's strategic imperatives
- Assists in tactical planning
- Develops and submits internal documentation per agency SOP
- Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency
- Monitors the financial status of accounts
- Monitors hours and production expenses
- Responsible for approving billing and invoices, partnering with finance to manage hours
- Prepares materials for reporting to the client with oversight
- Obtains an understanding of the category, the brand, customer segments, and relevant competitors; proactively seeks out team members to gain working knowledge of the brand and category ongoing basis
- Keeps up-to-date on industry and category trends through websites, trade journals, market research
- Remains alert to client needs and elevates opportunities to convert organic growth opportunities
These are the qualifications we're looking for
- Bachelor's degree preferred, or equivalent work experience
- 3-5 years of account management experience within an advertising environment, preferably within the life science/pharma category
- Experience working on omni channel projects, specifically email CRM, website development, SEO, analytics reporting, and media.
- Excellent communication skills (oral and written), with the ability to interface collaboratively with cross-functional teams
- Strong client/project management skills, especially as it relates to setting the tone for achieving deadlines within our fast-paced, ever-changing environment
#LI-VM1
#LI-HYBRID
And here's how we live our values at MERGE
- Ability. Mastering our craft
- Agility. Delivering with a growth mindset
- Humility. Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
