Address
Form of work- Part Time
- SPLIT SHIFT
- Total = 28.5 Hours Per Week
Tues 8:45a-2:00p
Wed 8:45a-2:00p
Thurs 8:45a-2:00p
Sat 8:45a-5:15p
Sun 12:45p-5:00p
Location
This is a secured education facility in Huntsville.
Company Benefits:
- Medical, Dental & Vision Insurance
- Retirement Plan
Overview
TRIDENT MISSION
TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.
A TRIDENT Security Specialist is usually the first impression and point of contact for our clients and a public representation of the TRIDENT brand and what we stand for. Professionalism and a Customer centric approach while maintaining safety and security is critical to the success of this role. TRIDENT's ability to meet its commitments to both clients and employees is directly affected by how well you perform your duties.
TRIDENT VALUES
- Do everything with honesty and integrity
- Achieve excellence in every job
- Superior customer and employee service
- Securing customer's operational and technical goals
Demonstrating TRIDENT's values in every action and interaction, along with effectively and consistently completing the tasks listed below, is essential for you to be successful in this role. These tasks listed below provide a basic guide of your daily duties. Our Security Specialists are the heart of our operation, and they are critically important to ensure its smooth operation. As such, they are required to be highly dependable, and pay close attention to detail. This position will require the capability to work independently with limited supervision, demonstrate critical thinking to solve problems and multi-task.
Essential Duties/Tasks:
- Arrive for duty on time and in full uniform.
- Familiarize yourself with the post orders and any hand down notes related to the site and post.
- Provide Tier-1 customer service when interacting with members of the public.
- Receive and document customer questions or concerns and escalate them to the appropriate TRIDENT representative.
- Ensure all issues and complaints are fully documented and properly escalated to TRIDENT and the Client as appropriate.
- Patrol premises regularly (once per 60 minutes) to maintain order and establish presence. Report any security issues and or violations.
- Remove unruly patrons from the premises and issue trespass citations (in the presence of Law Enforcement).
- Secure all exits, doors and windows after the end of operations and make sure all employees get to their vehicles safely.
Required Education and Experience:
- High School Diploma or equivalent
- Previous security experience preferred
Required License/Certifications:
- Must possess a valid/current Alabama Driver's License
Required Skills & Abilities:
- Effective written and oral communication - This role requires the ability to effectively communicate across all levels of the organization and externally.
- Observation - This role requires exceptional observation skills
- Influence - This role requires the ability to significantly influence people in a way that protects Employees, Customers and the Company
- Dependability - This role requires being reliable, responsible, and dependable in fulfilling obligations.
- Decisiveness - This role requires the ability to think quickly and take decisive action
Working Environments/Physical Requirements:
- You are required to work at multiple locations across varying conditions
- You are required to work inside and outside, regardless of weather conditions
- You are required to sit, stand and walk for long periods of time
Reporting Structure & Classification:
- The Security Specialist is a full-time hourly non-exempt role that reports to the Field Quality & Compliance Supervisor
