Job Description
Essential Duties & Responsibilities:
- Foster open communication between the client and Aegis
Sales Management - Follow the standard operating procedures (SOPs) for sample collection
- Ensure the integrity of each ‘Chain of Custody’ and sample:
- Sufficient sample volume
- Samples properly labeled and sealed
- Ensure sample requisitions are complete and all information is correct:
- Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions
- Answer questions from client/patients regarding Aegis policies
- Complete and maintain required Compliance Training
- HIPAA Training, etc.
- Annual Lease Agreements (where required)
- Comply with all applicable safety requirements including the use of personal protective equipment (PPE)
- Order supplies and manage budget with RSM and ASM as required
- Verify insurance information through Passport as needed
- Request/collect payments from patients (where applicable
- Maintain regular communication with Regional Sales Manager and Area Sales Manager
- Support ASM/RSM in his/her marketing and sales objectives with regards to sample collection
- Maintain an excellent working knowledge of Aegis testing services
- Encompass a “can do” attitude and represent Aegis in a professional, positive manner
- Participate in process improvements, including process definition, measurement analysis, and implementation of controls
- Participate in proactive team efforts to achieve departmental and company goals
- Provide leadership to others through example and sharing of knowledge/skill
- Other duties as required and assigned
A Successful Candidate Must Possess:
- High School diploma or GED required
- Completion of a phlebotomy training program (from an accredited school or phlebotomy certification program); or a minimum of three (3) years of experience in blood collection required
- Must meet state requirements for phlebotomy certification (where required)
- Ability to work in a fast paced environment while maintaining a focus on quality and extreme confidentiality
- Experience in the medical field is preferred
- Excellent customer service skills are essential to success in this role
- Positive approach and attitude in patient interactions
- Excellent written and verbal communication skills, ability to work on multiple tasks without sacrificing quality, attention to detail, and ability to interact with staff at all levels is required
- Basic computer knowledge including, but not limited to:
- Ability to send, receive, and monitor emails
- Basic understanding of web site navigation including URL and how to enter website addresses
- Ability to maintain and enter usernames/password and understand why credentials are important
- Basic understanding of ports on a computer (USB for signature pad, printers)
- Ability to type at least 40 words per minute
- Experience and understanding of Windows operating system
- Preferred experience with tablets and use of a stylus
- Knowledge of how to save or delete files and folders
- Understanding necessity of security measures
- Schedule:
- Full Time
- Monday-Friday 8:00am-5:00pm
Aegis Sciences Corporation is an Equal Opportunity Employer