Specialist, Accts Receivable - (23-FAB-300006-091)

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this job.  Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description.  This job description is not a "contract" between the employee and the Authority.  The job duties and essential functions may be changed at the discretion of the CEO/General Manager.  

SUMMARY:

This position is responsible for administrating and processing receipts for all customer transactions under the overall guidance and direction of the immediate supervisor.  This includes administering customer relationships while processing receipts in an accurate and timely manner.

ESSENTIAL FUNCTIONS: 

• Reviews, evaluates, and implements departmental process improvements within A/R team.
• Investigates, compiles, and provides information related to the accounts receivable general ledger account detail to assure customer accounts have been processed and making account transfers as needed.
• Reconciles accounts receivable ledger balance sheet account and determines appropriate cash to be recognized for a period in addition to other miscellaneous accounts in the general ledger.
• Reviews, analyzes, and reconciles reports discrepancies/problems, makes corrections, and provides detailed overview of the findings to management on a monthly basis.
• Ensures department/company policies are being followed relating to the accounts receivable office, including review of appropriate authorization levels and documentation support.
• Extracts accounts receivable information; compiles reports and assists with special projects for all levels of management.
• Performs and reconciles daily cash transactions.
• Responsible for maintaining daily banking information in accordance with the performance criteria by processing payments for customers and resolving all discrepancies that prevent timely processing.
• Accountable for the accuracy of all relevant payment information received in the customer information system.
• Researches and resolves discrepancies between bank statements, customer payments, and the customer information system and works with office directors, and staff to resolve timely and accurately.
• Responsible for the weekly review of all refund payments to customers before disbursement to accounts payable team.
• Responsible for customer service which includes helping customers, authority directors, and staff to obtain the status of payments, refund check requests, and income reports.
• Interface with DC Water process owners to ensure policies and procedures are appropriately documented and compliant with relevant policy and regulatory requirements. Discrepancies are documented for review and followed up by the immediate supervisor
• Works in collaboration with internal and external auditors as directed by the immediate supervisor and/or by the Director, Finance.
• Performs miscellaneous accounts receivable functions as needed.
• Performs other functions and/or special projects as directed by the immediate supervisor and/or by the Director, Finance.

Supervisory Responsibilities:   N/A  

Key Working Relationships: Interacts with customers and with staff throughout the Authority.

EDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED:  

The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential function satisfactorily.  Reasonable amounts of training are provided.   

• High School Diploma or General Education Development (GED) certificate with six (6) years progressive experience associated with an accounts receivable function.  An Associate's Degree in Accounting and related certification is preferred.
• Working knowledge of Treasury operations to include banking and/or cash management functions.
• Proven skills involving independent judgment and initiative working with established policy and procedures.
• Excellent skills in communicating, orally, and in writing; strong analytical, planning, and or organizational skills.
• Excellent computer skills with in depth knowledge of CIS (Customer Information System) or similar system, and related software programs. Advanced level of Microsoft Office Skills (Excel/Access).

PHYSICAL DEMANDS OF THE WORK ENVIRONMENT: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

General office conditions. 

We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities".  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com.