Special Services Billing/Contract Specialist

Department: Special Services
Reports To: Executive Director of Special Services
Classification: Classified/Non-Exempt 1.0 FTE
Schedule: Mon-Fri - 8 hours per day
Hourly Rate: $23.46 (step 1/year 1) - $26.41 (step 5/year 5)

SUMMARY: The primary role and responsibilities of the Special Services Billing/Contract Specialist will be to develop, manage and maintain a system to bill public and private insurance for families receiving early intervention services and school district consortium services. In addition, this position will be responsible for working with the department’s administrative staff to help develop and maintain contracts for services and related items. The priority(s) of this position will be to build the most efficient and effective billing and contract procedures necessary to ensure accurate tracking and monitoring of all departmental expenditures and revenues.

ESSENTIAL FUNCTIONS:

• Provide billing and administrative support for the Special Services Department staff
• Assemble accurate documentation needed for credentialing providers with insurance companies
• Assist service providers with guidance and support needed to submit timely documentation for billing purposes
• Verify, compile, and update public and private insurance information for monthly billing
• Maintain system to reconcile outstanding insurance claims and payments received
• Provide Department Administrators with regular accounting reports and status updates for all invoicing and related contracts
• Ensure compliance with Early Intervention Program contract requirements and school district consortium contracts
• Develop monitoring and data tracking tools for program level development and compliance
• Communicate effectively and efficiently with providers and school districts regarding billing processes and procedures
• Collaborate and build relationships with internal and external partners
• Help develop and process all new and ongoing contracts through the ESDs DocuSign system
• Develop and maintain accurate records
• Perform related duties as assigned

OTHER JOB FUNCTION SKILLS:

• Organizational and time management skills
• Effective decision making and problem-solving skills
• Ability to work as a team member and to work alone as needed
• Self-disciplined
• Must be detail orientated and complete tasks according to agency deadlines and policies and according to project timelines
• Ability to work independently and adjust to a changing work environment
• Ability to maintain a good working relationship with co-workers, local agencies and school districts, and other stakeholders
• Ability to operate all standard office machines, computers and equipment
• Ability to maintain confidential information under both HIPPA/FERPA requirements
• Perform related duties as assigned

QUALIFICATIONS:

• High School Diploma or equivalent, previous billing and fiscal experince preferred
• Associate Degree or equivalent credit hours, preferred
• Strong ability to collect, organize, and disseminate significant amounts of information with attention to detail and accuracy
• Must possess strong communication, organizational, analytical, and written skills
• Competence with the use of Microsoft Office and relevant software applications
• Exceptional personal/office organizational, teamwork and communication skills
• WSP/ FBI background clearance required

TRAITS THAT YOU MUST POSSESS

• Proactive self-starter. A strong sense of taking initiative moving forward without waiting to be told what to do and how to do it.
• Flexible and can thrive in a fast-paced environment where you may have to wear several hats.
• Possess confidence while being humble- lack excessive ego or concern about status. Willing to share credit, emphasize team over self and define success collectively rather than individually.
• Hungry- always looking for more. More things to do, learn, and take responsibility for. Constantly thinking about the next step an opportunity.
• Smart- have common sense about people. Good judgement and intuition around the subtleties of group dynamics and the impact of your words and actions.

Requires knowledge of:

• Family Educational Rights and Privacy Act (FERPA)
• Health Insurance Portability and Accountability Act (HIPPA)
• Department of Children Family and Youth Services (DCYF), Early Support for Infants & Toddlers (ESIT) policies and procedures
• Individuals with Disabilities Education Act (IDEA), Part C, Early Intervention and (IDEA) Part B requirements

Requires the ability to:

• Organize and prioritize time and schedule
• Make decisions and solve problems
• Actively participate in a team
• Complete detail-oriented tasks
• Manage multiple projects and timelines
• Operate effectively under stress

POSITION BENEFITS:

• Opportunities to receive on the job training.
• Access to full benefits (SEBB medical, vision, and dental insurance. WA DRS SERS retirement plan. Medical reimbursement account, Life and Long-Term Disability Insurance etc.).
• Access to the agency's wellness program.
• Paid sick leave (8 hours per month).
• Paid vacation leave (start at 8 hours per month).
• 13 paid holidays.

COMPENSATION:

• Paid once a month on the last working day of the month.
• Receives an average monthly gross paycheck based on the number of days and hours assigned to the work calendar (Sept 01-Aug 31) and placement on the salary schedule.
• A full work calendar for this position is 260 days and 8 hours per day. Below is an example of a gross monthly paycheck for a full work year:
• $4,066.40 (step 1/year 1) - $4,577.73 (step 5/year 5)
• This amount may increase or decrease slightly based on hiring date and months remaining in the work calendar (Sept 01-Aug 31).

THESE STATEMENTS MUST RESONATE WITH YOU:
“Yes, that is possible. Let me handle it, I’ll figure it out.”
“I am not sure, but I will find out for you.”
“I have not done that before, but I can do it.”
“I take a see-it, own-it, solve-it, do-it approach.”

ABOUT OUR TEAM AND AGENCY
Helping students realize their dreams and aspirations is at the heart of everything we do at ESD 123. We accomplish this by embracing our employees as One Team, and operating with loyalty and commitment through compassion, dedication, and collaboration. At ESD 123, we strive to offer the highest quality customer experience by committing to our Culture Playbook, and always looking for ways to say, “Yes, and…” Each member of our ESD team must be humble, hungry, and smart, with a focus on making his or her teammates look good while working toward achieving our mission.

We want this position to be one that you are or can be passionate about and look forward to embracing. We want you to grow, be challenged, and have fun while doing things that you are skilled at and enjoy. We are looking for someone who is proud to join our ESD One Team!

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Work is performed primarily in an office environment; however, travel is required to local school districts and program sites, and for workshops, committee representation and conferences at local, regional, and state level. Sitting for extended periods of time may be required. Lifts and carries a maximum of 35 pounds. Adequate manual and finger dexterity, hearing, speech, and vision are necessary to perform the essential functions of this position.

Hazards: Those present in a normal office environment; no known significant hazards.

Job Type: Full-time

Pay: $23.46 - $26.41 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Pasco, WA 99301: Relocate before starting work (Required)

Work Location: In person