As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Special Events/ Banquet Houseperson to join the Banquets Team at this beautiful property!
This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes an elevated Mediterranean restaurant, a Jean-Georges rooftop restaurant, lobby lounge, and in-room dining.
• Classification: Full-Time
• Shift: Various - must have availability to work weekends, weekdays, and holidays.
Want to learn more? Hotel Website, Instagram, Facebook
What will I be doing?
- Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
- Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
- Ensure equipment is in full working order and report any defects
- Project a professional manner to guests and team members
- Assist back of house team when requested
- Able to lift and push Banquet Equipment
- Assist with set ups to ensure department runs efficiently
- Manage the set up relating to Food and Beverage functions in a timely manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Attend training provided by the hotel
- Responsible for all room sets in the Food and Beverage division to include: Rooftop Restaurant, JG Restaurant, Lobby Bar, and Special Events
- Ability to set-up, maintain and monitor coffee service and breaks for Special Events
What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
- Knowledge of appropriate table settings and service ware
- Must posses strong organizational skills
- Ability to work in outdoor areas
- Be familiar with all events happening at the hotel
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resource
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Group
• Recognition and rewards program
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Pay Range: The hourly rate is $26.75 per hour and is based on applicable and specialized experience and location.