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Form of work We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.
SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.
Start Date: ASAP
Salary: 4,300,000
Work Schedule: 9AM-6PM CST (Monday - Friday) ; will likely cover weekends
Work Set Up: Permanent Remote
Type of Contract: Full Time
Equipment Provision: Company Provided
What does a day in the life of a Community Manager look like?
- Grow and maintain social media communities
- Set and implement social media and communication campaigns to align with marketing strategies
- Provide engaging text, image and video content for social media accounts
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Organize and participate in events to build community and boost brand awareness
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency
- Stay up-to-date with digital technology trends
What are the required qualifications for a Community Manager?
- Spanish/English (B2)
- Up to 2 years of experience in community management for social media accounts such as Facebook, Instagram, Tiktok, X
- Experience in community management with Discord, Reddit, App Store and Google Play
- With experience handling groups and forums.
- With experience in content moderation
- Attention to detail and ability to multitask
$4,300,000 - $4,300,000 a month
Ninja Perks and Benefits
Competitive compensation
Paid time off, birthday leave
Bonus and incentive plans
Opportunities for skills training and personal and professional development
Employee Referral Program
Experience infinite fun so you can have infinite growth . Discover A Better Way to Grow ! Are you ready?
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
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