Spa Concierge

Ready to add value and make a difference?
Come join Aphros Beauty, Permanent Make-Up & Spa, a Spa focused on building confidence through beauty & relaxation ensuring best client experience and results.

We are hiring for PT Spa Concierge, PT Massage Therapist and PT Esthetician.

At Aphros Beauty, we value our team members and strive for excellence with every guest experience.

Description

Job Summary:

The Spa Concierge is responsible for ensuring proper guest flow of each guest and coordinating the spa schedule. This includes greeting all guests with a warm welcome, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system, charging for services performed, and retailing products and gift cards. Minimal social media marketing

More specifically, our amazing Spa Concierge will:

· Welcome and provides personal attention from the time the guest walks through the door. Serving each guest with care and kindness.

· Accurately book, change, and cancel spa appointments.

· Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation.

· Answers the phone with a smile each and every time with Aphros greeting. Provide accurate, appropriate, and immediate responses to all requests by guests.

· Be on time for your shift. Properly open and close spa each day according to Standard Operating Procedures.

· Acknowledge and greet everyone who enters and leaves spa facilities.

· Utilize spa computers with skill and proficiency. Answer the phone promptly and use the guest’s name throughout the phone conversation.

· Actively promote the spa, treatments, services, and retail, as well as programs, promotions and/or discounts available. Use social media to promote spa services and its employees.

· Educates the guest on Aphros Beauty menu, total experience which includes a warm welcome, offering refreshments for PMU appointments, check in, introduction to our locker room and amenities, and helping them to have a seamless experience prior to start of treatment.

· Maintain a clean; safe, fully stocked and well-organized work area.

· Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time. Maintain a positive attitude and contribute toward a quality work environment.

Aphros Beauty Permanent Make-Up & Spa offers:

-Paid Training

-Competitive Wages with Incentives

-Flexible Schedules

-Birthday Treats

-Coffee Break

-Comfortable Employee Lounge

-Employee Wellbeing

-Employee Discounts on Spa Services & Products

-Uniforms

Position Requirements:

• Must be detail-oriented and have the ability to multitask.
• Ability to be efficient and productive in a fast-paced environment.
• Must have enthusiasm and possess excellent customer service skills.
• Must possess basic math and money handling skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication, listening and computer skills.
• Exceptional time management awareness.
• Exceptional team player.
• Minimum 1 year customer service experience (preferred).

Come share with us your unique talents and professionalism and in return, we will train you in “The Aphros Beauty way” providing you with the tools, knowledge, that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The willingness to serve and the ability to deliver results are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number -then you should consider joining the Aphros Beauty PMU & Spa Family today!

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

Please submit your resume highlighting relevant experience in any Spa or Wellness facility.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 20 – 25 per week

Shift:

• 4 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person