- Creates an atmosphere that induces guests to make Hard Rock Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Hires, trains, motivates, evaluates, and supervises staff in order to ensure that employees receive adequate guidance and resources to accomplish established objectives.
- Supervises all Hard Rock Cincinnati food outlets, and kitchen personnel.
- Understands vision and department objectives, standards, guidelines, and budget to achieve effective supervision of department.
- Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.
- Plans menus considering marketing conditions, popularity of various dishes, recent menus, and religious or other holidays.
- Checks methods of food preparation and cooking, sizes of portions, and garnishing of foods by tasting.
- Procures food supplies and kitchen equipment from approved suppliers as needed, and approve the quality of foods received.
- Responsible for storage of food items to ensure quality of food and compliance with health requirements. Actively involved with purchasing department to ensure high quality of food products.
- Consults with catering sales manager and clients to create, adapt, and tailor special menu.
- Responsible for tracking food cost variances and adjusting such prices to food items that will result in net profit.
- Required to meet budgetary guidelines for food cost, labor cost and miscellaneous costs.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably.
- Other duties as assigned.
culinary school, or equivalent. Previous supervisory experience required and 5 years’ experience as Sous Chef in a 4 star or 5 star establishment with sizeable conference and banqueting facilities.
Additional Details:- Use all tools associated with the position including but not limited to knives, slicers, and choppers.
- Review and comprehend recipes and other necessary documentation.
- Inspect quality of all food items.
- Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Communicate clearly and concisely, both orally and in writing.
- Observe and direct actions of subordinates.
- Participate in the development and administration of goals, objectives, and procedures.