Solution Architect (Remote)

ACR Technology Services (ACRTS) supports all business units and companies under the AmerCareRoyal name. The department follows a Plan, Build, Run structure as follows:

• Plan/Architecture – This team manages the overall enterprise architecture, identifies new technologies, and innovation. As solutions become hardened and part of the approved architecture, they are owned by the build organization
• Build/Delivery – this team owns the entire productive technology landscape including application, infrastructure/security, and development. This team implements the technologies and is responsible for continuous improvement of all technologies
• Run/Support – this team manages the daily support or running of the delivered technologies and includes applications and infrastructure/security

The Solution Architect is part of the Build/Delivery tower and is responsible for delivering advanced software solutions to the ACR companies. This role has strong knowledge of ACR’s business processes and the systems that support them and utilizes this information to deliver IT solutions. This role requires deep subject matter expertise in systems and business. The Solution Architect serves as the sole point of contact for all systemic behaviors for their assigned business function area. In addition to supporting the existing technology stack, this position will be a key contributor in shaping the future technology stack including cloud, digital transformation, hybrid solutions, and integrating systems of engagement, systems of record and systems of insight required to run defined business processes. The person in this position anticipates, researches, formally plans, and educates others on information technology trends of their assigned focus area. This role works in tandem with a Business Analyst assigned to their same focus area. The Solution Architect works with their Business Analyst to understand the major initiatives and future plans of the respective departments and works to prepare IT systemic support for those that will require it. The Solution Architect, together, with a Business Analyst identify the benefits and risks while effectively communicating the value and opportunity of varying processes and emerging technologies. The Solution Architect role is techno/functional and requires a business-savviness as well as knowledge of technologies – this role understands ‘how systems think’ and is responsible for the systemic technical soundness of all planned system designs within their business area’s related system architecture.

GENERAL DUTIES AND RESPONSIBILITIES:

• Communicates complex information in easily understandable ways
• Understands business processes and constraints for assigned business functions
• Leads users in road mapping, requirements definition, and solution delivery
• Analyzes business problems and processes, develops alternative solutions and improvements, and presents recommendations to project teams and business customers
• Maintains awareness of business data, industry standards and regulatory requirements for assigned business areas
• Complies with development, quality and operational standards and methodologies including SDLC
• Executes and oversees the technical delivery of custom development, integrations, data migration, and testing elements of implementations including specifications; generation of functional and technical documentation; creation, execution, and oversight of test plans; and user training
• Mentors and supports interns and departmental colleagues in their development
• Other responsibilities as assigned

• Drives the technical strategy and roadmap development for the product management tower in one or more of the following business areas:

• • Order-to-Cash
  • Supply Chain / Logistics
  • Commercial (Sales, Sales Ops, Marketing)
  • HR
  • Finance
• Maintains proficiency in analytical skills and stays up to date in knowledge of ERP applications and development tools
• Participates in project team meetings and follows project plans and project reporting requirements
• Supports other integrated ERP bolt-on applications
• Other duties as assigned

BASIC QUALIFICATIONS:

• Bachelor’s degree
• 5+ years business applications or related work experience required
• Strong consultative customer engagement and influencing skills across functional groups
• Experienced with change management and process improvement skills
• SDLC and Agile software delivery methodologies (i.e. - Scrum) experience
• 5+ years of business analysis or super-user experience with ERP systems in a distribution or manufacturing environment
• Proficient in the functionality, development toolset, system architecture and system setups of ERP, Reporting Tools, and ERP bolt-ons
• Comfortable on IBM iSeries AS400 and SQL server with strong SQL Knowledge
• Ability to describe complex problems and solutions in simple or understandable terms
• Demonstrates both strong analytic and big picture capabilities in problem solving approaches
• Ability to consider upstream and downstream process impacts and implications
• Ability to establish and manage priorities in a high change environment
• Proven ability to execute swiftly without compromising quality
• Demonstrates technical acumen, business acumen, strong communication skills and professional maturity in representing the department in business discussions

ADDITIONAL COMPETENCIES:

• Effective communication skills. Adept at oral communication, listening, interpersonal, and written communication skills.
• Inclination to share knowledge. Continually educate and update the ACR business functions and IT departments
• Business Savviness. Ability to speak in business terms translating technical concepts into business terminology.
• Service Mindset. Excellent customer service skills, real-time communication, simplify complexity in communication.

To Learn More About Our Company, Please Visit www.amercareroyal.com

AmerCareRoyal is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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This Solution Architect position is supporting the Finance, Human Resources, and Order to Cash business pillar areas within AmercareRoyal. A candidate must have express experience in one or more of these business pillar areas to qualify.