Solar Appointment Scheduler

About Lumina Solar:
Lumina Solar Inc. is the top-rated solar company in the Mid-Atlantic and one of the fastest growing. We provide reliable solutions that produce clean energy, reduce costs, give back control, and benefit the environment. Our team works hard to light the way to a brighter, more sustainable future.

We’ve built our company around streamlining the solar process. New technologies can feel intimidating, but we work hard to ensure the process is simple, intuitive, and efficient. When you work at Lumina Solar, you’re joining an expert team that can tackle any project with knowledge and experience.

Lumina Solar is looking for an Inside Sales Rep/Scheduler to join our team in Baltimore, MD. The Inside Sales Rep will be an integral part of the Inside Sales team, and will report to the Inside Sales Manager.

In this role, you'll be at the forefront of our customer engagement efforts, where your responsibilities encompass a wide range of tasks crucial to our success. You'll be the first point of contact for both incoming and outgoing leads, ensuring that every interaction is handled promptly and professionally.

In this role, you'll get to:

• Respond to inbound and outbound leads in a timely manner and manage individual lead portfolio
• Qualify leads based on location and site quality utilizing Google Maps and other tools
• Schedule appointments, manage reschedules and updated statuses
• Keep detailed records and log all interactions and communications with customers
• Answer questions and educate potential customers on the benefits of going solar and the steps required
• Constantly expand solar industry knowledge and provide useful product knowledge to qualifying homeowners
• Work with sales manager to increase conversations and efficiency
• Meet and exceed scheduling goals

On your first day, we'll expect you to have:

• Excellent customer service and verbal/written communications skills
• Experience with G-Suite - Gmail, Calendar, Docs, Sheets, etc.
• Strong work ethic, comfortable making phone calls, and goal oriented
• Must be self-driven & highly motivated
• Ability to multitask
• General computer literacy and ability to learn new software
• Experience working with scheduling software (Preferred)Proficiency working with CRM platforms or other similar software (Preferred)
• Inside sales experience or experience working in a high volume call environment (preferred)

Our perks & benefits:

• Paid Time Off (Paid Holidays, Maternal, and Paternal Leave)
• Medical, Dental, and Vision insurance
• 401k with match and Bonus Pay opportunities
• Sales Training and Company Sponsored Training Courses

Hybrid Schedule: In Office: Tuesday and Thursday Remote: Monday, Wednesday, and Friday (Initial training will be full time on-site for the first two weeks)

Salary: 45,000 yearly + Monthly performance based bonuses

Why Lumina Solar? Joining Lumina Solar is not just about finding a job; it's about finding a purpose. Here are some compelling reasons why you should consider working with us:

• A Meaningful Mission: At Lumina Solar, we're on a mission to make the world a greener and better place. When you work with us, you're not just an employee; you're a changemaker.
• Community Engagement: We actively engage with our local community, giving you the opportunity to make a real impact and connect with like-minded individuals who share your passion for making a difference.
• Supportive Environment: We're not just colleagues; we're a family. Lumina Solar is a place where your ideas are valued, your growth is nurtured, and your well-being is a top priority.
• Endless Learning: In the ever-evolving field of renewable energy, you'll have the chance to learn, grow, and develop your skills, making every day a new opportunity for personal and professional advancement.

At Lumina Solar, we are committed to fostering a diverse, equitable, and inclusive workplace where every individual is valued and respected for their unique perspectives and contributions. We believe in promoting an environment that welcomes people of all backgrounds, experiences, and identities, and actively work to remove barriers to ensure equal opportunities for all employees. We strive to create a culture of belonging and support, where innovation and collaboration thrive, ultimately helping us achieve our mission of providing clean, sustainable energy solutions to our communities.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Hybrid work

Experience:

• CRM software: 1 year (Required)

Ability to Commute:

• Baltimore, MD 21227 (Required)

Ability to Relocate:

• Baltimore, MD 21227: Relocate before starting work (Required)

Work Location: Hybrid remote in Baltimore, MD 21227