Software Quality Assurance Engineer Ii

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

This position designs, develops and executes test plans and test cases for integrated applications and changes to existing interfaces. Additionally, this position replicates issues and provides defect management/deployment to ensure a quality product provided to internal and external customers. This position reviews the quality of work, provides mentoring and training to junior team members, and serves as support escalation.

What you will do to contribute to the company's success

Set forth below is a list of the essential duties and responsibilities (or "essential functions") of this position:

Analysis, Design, Test Case Development and Test Execution 70% of the expected responsibility.

• Executes functional testing, security testing, performance testing, load-testing, and regression testing, as well as UI testing, cross-browser testing, mobile and tablet testing via manual and automated processes.
• Develops and documents detailed functional and technical test plans and test cases for various types of interfaces such as software, applications, Web applications, SOAP, Command Line, Windows services, and Database-level procedures, and jobs.
• Provides support for continuous deployment and delivery of applications and downstream systems.
• Designs data scenarios for data driven test cases and ensures test data is in place to support testing.
• Performs defect management and data validation of reports.
• Interacts with vendors to replicate issues, verify business scenarios, and to investigate situations around infrequent defect scenarios.
• Develops and executes regression tests.
• Analyze project requests to estimate time and cost required to accomplish project.
• Works as part of a project team to coordinate network environments and determine project scope and limitations.

Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.

Qualifications

• Associate's degree (A. A) or equivalent from two-year college or technical school; or four years related experience and/or training; or equivalent combination of education and experience.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In addition, set forth below is a non-exhaustive list of requirements that are representative of the knowledge, skill and/or ability necessary to perform this position.
• Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.
• Position will require up to 20% travel.

Other skills and abilities

• Bachelor's degree from a four-year college or university preferred.
• Intermediate certification in Database technologies such as SQL Server or Oracle preferred.
• Certified Software Test Engineer (CSTE) preferred.
• 4+ years hands-on experience in software testing is required.

• 2+ years of experience in performing vendor management preferred.
• Familiar with Web testing technologies, scripting languages such as JavaScript, Web languages such as HTML, CSS, SQL, and test automation preferred.
• Knowledge of Quality Assurance methodologies and Software Development Life Cycles (SDLC) and continuous deployment/delivery preferred.
• Experience working with relational databases is preferred.
• Experience in regression and performance testing is preferred.

• Excellent computer skills including Microsoft Excel and Microsoft Word is required.
• Must be a self-starter with sound problem solving and excellent analytical and troubleshooting skills.
• Must maintain a high degree of professionalism with a customer-centric mindset while ensuring business requirements are met.
• Must observe Cable One's Basic Principles.
• Must be flexible with schedule.

Core Competencies

• Committed: Values each and every customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

• Medical, dental, and vision plans - start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

Additional Perks

• Tuition reimbursement (up to $5,250 on 1st year)
• Up to seventy-five dollars a month towards cable and internet services (Phoenix Associates Only)
• FREE Sparklight premium services (cable/phone/internet) if in Cable One service areas
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment

We're an Award-Winning Organization!

• 2022-2023 Forbes' "America's Best Midsized Employers"

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

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